This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dodge truck died, wouldn't start, when trying to start gas was leaking all over the engine, towed to aamco, fuel filter housing was leaking, mopar part was discontinued because Chrysler was aware of the problem, new part cost $1606 to replace, ..this should have been a recall because of the safety hazard...Chrysler said it wasn't an issue and refused to reimburse the cost of the part....aamco said that Chrysler had a lot of problems with this part so why wasn't it recalled...all it would have taken was a spark to set the truck on fire.
Without warning truck stopped running. Engine would crank, but not restart. Had to be towed. Analysis indicated fuel lift pump failure, which in turn caused fuel injector pump to fail. A new lift pump and rebuilt injector pump installed. Total cost for parts, labor, tax = $2533.75. Refer to complaint numbers 10145520, 10146914, 10159741 for other fuel injector failures on this truck model. Truck mileage at stoppage - 66,102. An after market gauge is available to monitor fuel lift pressure. A diesel engine should not fail at 66,000 miles. A fuel pressure warning system should have been built in to prevent this expensive repair. Repair shop indicated that they repair this failure quite often.
Lift or transfer pump has failed 5 times and Bosch injector pump twice. At this time Dodge will no longer replace the transfer pump but is requiring the consumer to purchase an expensive conversion kit which replaces the original equipment.
A D V E R T I S E M E N T S
- Queen Creek, AZ, USA