This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Ram. The contact stated that while the vehicle was parked, the tie rod on the front drivers side detached from the vehicle. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure, but offered no assistance. The contact expressed concern over a potential crash if the failure occurred while driving. The failure mileage was 84,000. Updated 08/31/11
My husband noticed a problem with the steering, took to dealer for service, told me it needed track bar and piston, I questioned the cost he then told me only needed a front end alignment, went to repair facility recommended by dealer, specialist wouldn't do work ball joints were bad. Took it back to dealer they refused to work on the vehicle. Took truck to another Dodge dealer, ball joints were so bad they were dangerous, track bar, inner tie rod, and the hub bearings crumbled when they were removed. This vehicle has an extended warranty, that is only covering the ball joints. The vehicle is a 2001 Dodge 3500 4X4 dually, that has never been off paved roads it is not abused and only has 49000 miles on it and Chrysler will not help I feel this is a problem with manufacturing quality.
- Sturtevant, WI, USA
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- Minster, OH, USA