really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
40,611 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 3500 steering problems

steering problem

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2002 Dodge Ram 3500 Owner Comments

problem #9

Oct 082016

Ram 3500

  • 48,500 miles


The contact owns a 2002 Dodge Ram 3500. While driving approximately 60 mph over a bump in the road, the front end of the vehicle suddenly shook violently and vibrated. The cause of the failure was not diagnosed. The vehicle was not repaired. The contact heard a knocking noise when the steering wheel was turned in either direction. In addition, while driving, the vehicle suddenly would not accelerate. An independent mechanic diagnosed that the fuel injector bump and lift bump were faulty and would need to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 48,500.

- Wilmington, OH, USA

problem #8

Dec 132004

Ram 3500

  • 17,000 miles
The contact owns a 2002 Dodge Ram 3500. While traveling approximately 30 mph and making a right turn, the steering wheel failed to respond and would not turn. As a result, the contact crashed into a rock causing the vehicle to flip onto the passenger side. The driver side air bag deployed, but the front passenger side air bag did not. The driver sustained head and back injuries and lacerations to the arms. The front passenger sustained head injuries, cuts, and abrasions to the arm from the glass. Both occupants required medical attention. A police report was filed. The vehicle was towed to a salvage yard. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to an authorized dealer. The vehicle was not diagnosed. The vehicle was taken to a repair shop authorized by the insurance company, which indicated that the driver side tie rod, the steering mechanism, and the drive train fractured on the driver side. The contact mentioned that the defective parts were repaired six years before the vehicle was included in an unknown manufacturer recall. The vehicle was not repaired. The approximate failure mileage was 17,000. Updated 10/8/15 updated 10/15/15

- Elkridge, MD, USA

problem #7

Apr 152014

Ram 3500

  • 165,000 miles
I hit a pothole and omg you can not believe what came and now I'm finding out that its called a death wobble and the name is correct because it makes U think your about to hit a tree or someone else on the road just luckily no one was coming the other way because I promise U I would have hit them Dodge needs to fix the problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,!!!!!!!

- Stephens , AR, USA

problem #6

Dec 182013

Ram 3500

  • miles


TL-the contact owns a 2006 Dodge Ram 3500. The contact stated there was a recall under NHTSA campaign id number 13V528000 (steering) and the vehicle had not been serviced because the part was unavailable to perform the repair. The dealer informed that one remedy part was being sent per week. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Poteet, TX, USA

problem #5

Jul 012011

Ram 3500

  • 130,000 miles
The contact owns a 2002 Dodge Ram 3500. The contact stated that while driving 5 mph, the output shaft fractured and he was unable to steer the vehicle. The vehicle was taken to a private mechanic where the gear box was replaced. The dealer did not offer any assistance. The manufacturer was made aware of the failure. The failure and current mileages were 130,000.

- Wellston, OK, USA

problem #4

Mar 152003

Ram 3500

  • Automatic transmission
  • 5,000 miles
I brought my truck to the dealer because it pulled to the right and shuddered at 75mph. I had already had 3 alignments on it since I bought it. Dealer said it was due to the tire wear. Tires wore out at 27,000 miles. Dealer was shocked; it?S a new truck the tires should have lasted 40,000 miles. I got new tires but the truck still pulls right and now it is starting to shudder at 65mph. I have had a pull problem since day one. I have also noticed that the raido lights and all dash lights go out when the key is turned to the rear and giggled a bit. I am bringing the truck in to the shop again this week. I hope it can be fixed.

- Carthage, NY, USA

problem #3

Mar 042003

(reported on)

Ram 3500

  • miles


The vehicles steering, transmission and suspension failed.

- Council Bluffs, IA, USA

problem #2

Feb 282003

(reported on)

Ram 3500 8-cyl

  • miles
The steering wheel had frozen, the brakes were inoperative and caused loss control, there was noise coming from the engine and or the transmission compartment, odor possibly coming from oil or transmission fluid, the engine was rough and stalled, the valve spring had broke, and the converter pump had failed. The dealer said that the transmission fluid was gone and needed to be further investigated. Scc

- Pembroke Pines, FL, USA

problem #1

Feb 152002

Ram 3500 4WD Diesel

  • Automatic transmission
  • miles
When driving at any speed, steering makes loud noise, sounds like steering is going to fall apart. Dealership replaced steering column; however, problem is still occurring.

- Council Bluffs, IA, USA

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