really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
7,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford C-Max Hybrid body / paint problems

body / paint problem

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2013 Ford C-Max Hybrid Owner Comments

problem #3

Sep 022016

C-Max Hybrid

  • 0 miles


Drivers side door handle plastic chrome on the inside has come up and cuts your hand. It seems to be a defective handle but since my warranty is up they want to charge me $350 for the handle plus whatever time it takes to replace it. I have put a piece of tape on it for now but it looks terrible.

- Riverside, CA, USA

problem #2

Aug 072014

C-Max Hybrid

  • 13,500 miles
Heard loud scraping sound from front underside of vehicle. Pulled over right away and saw that entire front edge of fascia at underside of front of vehicle had come loose and was dragging on road.

- Quincy, IL, USA

problem #1

Aug 152013

C-Max Hybrid 4-cyl

  • 8,500 miles
The lift gate repeatedly continues to crash down on my shoulder and back after having to physically lift open the lift gate because the buttons or controls to opera lift gate would not work would not open without me lifting it when I completely opened it and went to lean in my leased Ford cmax the lift gate came down crashing onto on my back shoulder neck as I was leaning well into the rear hatchback area.this continues repeatedly having to physically open lift gate and then it crashes back down on me without touching any buttons or even trying to close it.I reported incident at time I took leased Ford in again for recall service and still Ford says the recall work is complete and the liftgate actuator has never been replaced after multiple complaints and multiple attempts to bring it to dealership for service on our leased cmax.this has been reported to Ford dealership and had to go into Ford for warranty recall notice of lift gate actuator was to be replaced as well.the lift gate continues to have issues and will come down while I am underneath and it has to be manually closed and opened buttons work occasionally never for longer than a week besides it comes down and actually bounces back up off my body to come crash down again before I can try to get away.

- Fresno, CA, USA

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