This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's son owns a 1997 Ford Crown Victoria. The vehicle caught on fire under the hood while parked. The owner of the vehicle noticed smoke filling up inside of the vehicle, then lifted the hood and flames began to rise. The wires to the master cylinder and brakes were damaged. The contact notified Ford and they stated that there were no recalls for the vehicle and that it was out of warranty. However, there were recalls for trucks of that line. The vehicle is currently at the Ford dealer. The power train and mileage information were unknown.
On 10-24-04 our vehicle had this problem as descriped on your website. Ford refuses to cover. Make: Ford model: Crown Victoria type: Any year: 1997 recall number: 98I001000 summary: This is not a safety recall in accordance with federal regulation 573. However, it is deemed a safety improvement campaign by the Agency. Ford is initiating an owner notification program for owners of certain 1995-1997 Crown Victoria model vehicles with police, taxi, and commercial fleet packages and town car vehicles with the livery package. These vehicles may have insufficient clearance between the brake line and the underbody front floor pan assembly which could cause wear of the brake lines. Consequence: This could lead to brake fluid loss for the rear brakes and, potentially, increased stopping distances. Remedy: Dealers will inspect the brake lines for wear, install two new tube bundle clips, and check the brake lines for proper clearances. If the brake lines are worn, the damaged section of the brake line will be replaced. Notes: Note: Ford has decided to conduct a safety improvement service campaign to inspect the brake lines without charge. Owners can contact Ford at 1-800-392-3673. www-sa.dot.gov/cars/problems/recalls/results.cfm.
- Garland, TX, USA
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- Tyler, TX, USA