really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
77,225 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Crown Victoria suspension problems

suspension problem

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2003 Ford Crown Victoria Owner Comments

problem #12

Jan 012008

Crown Victoria

  • miles


First taka take airbag on Jan.1st 2008 I'm hit a deer and I'm had to replace my whole front even the hood the, airbag light came on in fact it is still on but the bag did not deploy. The lights inside my truck stays on for 30 minutes and the alarm will not set after the vehicle is shut off. My suspension system on the passenger side sounds as if the brake caliber is loose when moving you can hear it when turning I took off the wheel, and I can not find the problem

- Baltimore, MD, USA

problem #11

Mar 022010

Crown Victoria 8-cyl

  • 44,870 miles
Dealer, who I had bought the car from and who had been servicing it, said bearing noise in R/R (mileage 44850). Repaired it for $694.57 dollars. Police and fleet crownvics were manufactured at the same time in the same plant in Canada and were recalled for wheel bearing and axle problems via Ford recall number 04S16. Dealer said recall only applied to fleet vehicles so I had to pay for the work. Ford customer relations simply sent me back to the dealer. Is there any possibility the L/R bearing/axle may fail" shouldn't the dealer/Ford consider this vehicle as part of the original recall? you have a number of complaints similar to mine on your website under different headings such as axle assembly, suspension rear, power train, axle shaft for the same model, year of manufacture, place of manufacture and low mileage. Just what role does your organization have in these situations" I had tried to get satisfaction in this matter much earlier but with the recent interest in safety recalls I thought I'd try again. Thank you for your consideration of my concerns.

- Newtown, CT, USA

problem #10

Jan 152015

Crown Victoria

  • 91,000 miles
The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at 30 mph, there was a loud abnormal noise coming from the rear passengar side of the vehicle without warning. The failure recurred on several occasions while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the VIN was not included in NHTSA campaign number: 04V328000 (suspension). The approximate failure mileage was 91,000.

- Altoona, AL, USA

problem #9

Dec 182013

Crown Victoria

  • 98,000 miles


The contact owns a 2003 Ford Crown Victoria. The contact stated that the axle shaft fractured. The vehicle was towed to a dealer where the technician verified the failure and stated that the axle shaft needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was 98,000 and the current mileage was 101,000.

- Blytheville, AR, USA

problem #8

Jul 232013

Crown Victoria 8-cyl

  • miles
The contact owns a 2003 Ford Crown Victoria. The contact spoke with the manufacturer regarding NHTSA campaign id number: 04V328000 (suspension) and was told that the vehicle was included in the recall. The contact took the vehicle to the dealer and the dealer stated that only those vehicles being utilized as police cruisers were eligible for repairs under the recall. The contact stated that the vehicle was previously used as a police cruiser. The contact then spoke with the manufacturer, who stated that they would have to side with the dealer although the specifics were not listed in the recall. The vehicle was not serviced. The contact had not experienced a failure.

- West Haven, CT, USA

problem #7

Dec 142012

Crown Victoria 8-cyl

  • 85,100 miles
Investigated rear end noise. Both axles have extreme ware. Bearing failure. And must be replaced. Ford recalled only police and commercial P70 P71 and P72 by order of NHTSA. Ford new all models experienced this failure as identified in tsb 030505A issued 3-5-03. My Ford cv a P74 model was made 11-05-02. Only a silent recall. And not now honored after normal wrty expires.

- Womelsdorf, PA, USA

problem #6

Aug 282012

Crown Victoria

  • 130,000 miles


The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving approximately 70 mph, the steering wheel became difficult to maneuver. The contact noticed a roaring noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear axle needed to be replaced. There was a recall under NHTSA campaign id number: 04V328000 (suspension:rear) that may be related to the failure. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. The vehicle was not repaired. The approximate failure mileage was 130,000.

- Pisgah Forest, NC, USA

problem #5

Jan 132012

Crown Victoria

  • 76,729 miles
The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving 55 mph in rainy weather conditions, the vehicle started to hydroplane and jerk violently. The contact mentioned that she engaged the brakes and as a result, she lost control of the vehicle and crashed into a wall. In addition, she stated that while inspecting the vehicle she noticed that the axle was fractured. A police report was filed. The contact sustained contusions to the head, neck and back. The vehicle was declared destroyed. The manufacturer was not made aware of the failure. The failure and current mileage was 76,729.

- San Jose , CA, USA

problem #4

Dec 022010

Crown Victoria

  • 156,000 miles
TL- the contact owns a 2003 Ford Crown Victoria. The contact stated that the light control module failed. The contact was traveling down a mountain road when the light failed. The headlights and the high beam headlights were both inoperable. The contact took the vehicle to the dealer where it was confirmed that the light control module failed and needed to be replaced. In addition, the contact stated that the rear axle bearing would exhibit a very loud noise when driving. The contact stated that there was a manufacturer's recall for both the rear axle and the headlights for the same year, make and model but only for those vehicles that were being utilized as police vehicles only. The vehicle was not repaired. The failure mileage was 156,000. Kmj

- Windsor, CO, USA

problem #3

Jan 092010

Crown Victoria 8-cyl

  • 160,000 miles
The rear axle went out on the passenger side approximately 8 months or so before the driver side rear axle started going. There have been recalls for this same thing on the same make, year and model as my car. We replaced the passenger rear axle and are now facing having to replace the driver's side.

- Brunswick , GA, USA

problem #2

Mar 042008

Crown Victoria 8-cyl

  • 65,000 miles
2003 Ford P71 interceptor: Right rear wheel bearing and axel shaft problem. Rumble reported to Ford. They said it was fixed on recall when owned by san antonio police dept. Before I bought it. My mechanic found a broken bearing and worn axel shaft. Both on recall. Car only has 68,000 miles. Ford says they fixed it once so too bad. I said you did not fix it right and put bad parts in again because it failed in 30K miles. They said too bad. Replacing a defective part with a defective part is !@#$%. please get these !@#$%.

- Toms River, NJ, USA

problem #1

Jul 152003

Crown Victoria

  • Automatic transmission
  • 20,000 miles
Problem: The rear sway-bar and sway-bar housing are damaged. Apparently, the initial problem occurred in the sway-bar housing, causing excess stress on the sway-bar, causing the failure. The local dealer told me Ford is apparently re-manufacturing the parts because of "problems" with this model. The dealer was unsure if Ford was going to initiate a recall on this model. The vehicle is owned by the knox county sheriff's department, but it is assigned to me for permanent use. The vehicle is still under warranty and is (still) awaiting service at lance cunninham Ford in knoxville, tn. My concern is that this demonstrates yet another serious and potentially life-endangering defect with the Crown Victoria. If I had been operating the vehicle at interstate speeds (or above, as is sometimes required in law enforcement work), I feel that (at least) serious bodily injury would have resulted from a crash. I am hopeful that Ford will recognize the defect and take appropriate measures to save lives.

- Knoxville, TN, USA

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