This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The check engine warning light was also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 6,600. VIN tool confirms parts not available.
The contact's granddaughter owns a 2018 Ford EcoSport. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle experienced engine failure. The contact was unaware if any warning lights were illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The vehicle was towed back to the granddaughter's residence. The contact's granddaughter then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had the vehicle towed to a dealer; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 60,951. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact's daughter owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving 50 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had seized due to loss of oil pressure. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the failure occurred a week after an oil change was performed on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,273. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, after which the vehicle entered LIMP Mode and lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son-in-law was driving at an undisclosed speed, the vehicle independently decelerated. The contact's son-in-law pulled over to the shoulder of the roadway and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 5-10 MPH and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into another vehicle. The air bags did not deploy. Additionally, the contact stated that the brake pedal fractured, causing her right foot to go through the pedal. The contact sustained whiplash, and cuts and bruises on the right foot. The other driver did not sustain injuries. The contact was able to continue driving. No police report was filed. The vehicle was taken to an independent mechanic, where it was diagnosed with an oil leak, but the source of the leak could not be determined. The check engine warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which she related to the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The failure mileage mileage was approximately 65,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle stalled and failed to accelerate as needed. The oil pressure warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. A local independent mechanic diagnosed the vehicle at the residence, and it was determined that the oil pump needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the oil and check engine warning lights illuminated. The contact was able to move the vehicle to the next exit prior to the vehicle stalling. The vehicle was towed to a local dealer where it was diagnosed as an engine failure associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford Ecosport. The contact stated while her daughter was exiting the driveway, the vehicle made an abnormal sound. Additionally, the contact stated that while her daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated and the vehicle lost motive power. The driver was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had failed and needed to be replaced. The mechanic replaced the oil pump and test-drove the vehicle. The mechanic then informed the contact that the turbocharger needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The contact declined. The manufacturer was contacted and denied reimbursement for the repair. The failure mileage was approximately 44,193.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several warning lights were illuminated. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact attempted to restart the vehicle, but the vehicle did not start. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed oil pump which caused the failed engine and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 55,665. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from under the hood. The vehicle was taken to a local dealer to be diagnosed, but no failure was found. The contact stated several warning lights were illuminated on the instrument panel. The contact stated that after several days, the vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the low oil pressure warning light was blinking off and on and the "See Owner-??s Manual" warning light was illuminated. The contact stated that the vehicle lost motive power while depressing the accelerator pedal. The contact was able to exit the highway and drive back to the residence. The contact stated that the same warning lights and a chime were sounding. The contact stated that the vehicle was parked and did not attempt to restart the vehicle. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a dealer and was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but offered no assistance. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Norh Charleston, NC, USA