This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both the driver's side and passenger's side motor seat belts stopped working. Driver's side motor stopped moving. The seatbelt in the middle of the track. Sometimes I get hit in the head when I get out. The tool that came with the car to manually move the seat belt does not work. Luckily, the passenger side seat belt motor stopped when it was in the normal position. When going faster than 45 mph the speedometer jumps to 70 mph or faster and makes a weird noise.
The motor driven shoulder harness stopped in a forward position, making the shoulder harness unusable. It stopped in a position where you would bump your head on the belt lock as you entered the vehicle. I have talked with other Escort owners that have had the same failure. Given the amount of money paid to crash victims of much older vehicles, I think it is incumbent upon the manufacturer to guarantee the safety of passengers by providing a restraint system that works correctly for at least the average lifetime of a vehicle, not just three years. By the way, after being charged $250 for a repair, the belt worked once before failing again. Should I be in an accident between now and Monday when I can return to the dealers, I will not be protected by a shoulder harness. Being that an Escort is such a small car, I believe I'm at significant risk of injury should an accident occur. These kinds of failures should be fixed free, no questions asked.
Driver's shoulder belt got stuck which caused the driver's seatbelt to become inoperative and will not protect occupant in the event of a crash. Then the passenger's seatbelt malfunctioned. Currently, the driver's seatbelt malfunctioned again.
Automatic front seat belts don't work properly. The belts are attached to door. Will not move along door track. Shorted out after following instructions. Taking vehicle to dealer to have them check it.
- Kansas City, MO, USA
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Driver's side motorized seat belt inoperable which resulted in failure to pass state required safety inspection, and car is illegal to drive except for repairs. Dealer replacement cost: $600+. manufacturer contacted and related there is nothing they would do as warranty is 5 yr/50,000.
My driverside automatic seatbelt has come off track, therefore leaving me with no driverside seatbelt. If I was to get in an accident, I would have to rely on the airbag only. If I get stopped by the police, then I will get a seatbelt ticket. Then I would have to pay a fine for something I couldn't control or better yet that Ford couldn't control. I called them and since my 50,000 mile safety restraint warranty was expired there was nothing that they could do for me. Now all I can do is hope I don't get in an accident or get pulled over because now my life is in Ford's hands (by their choice, not mine). I mean plain and simple, that's a lifesaving device that's just not there for me.
Passenger was leaning forward when the brakes were applied and the shoulder belts did not retract or extend. The belts locked in postion after occupants heard a loud rattle and clunk sound from the rear cargo compartment.
Oxygen sensor failed; also automatic seat belts locked during deployment, injuring driver and wife and gas gauge malfunctioned, is off by at least 3 gallons.
A D V E R T I S E M E N T S
- Sacramento, CA, USA