hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,170 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Excursion suspension problems

suspension problem

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2003 Ford Excursion Owner Comments

problem #3

Apr 262006

Excursion 4WD 8-cyl

  • Automatic transmission
  • 78,500 miles


The contact owns a 2003 Ford Excursion. The contact took the vehicle to the dealer due to a rattling noise in the front end. The failure was noticed while driving 10 mph. He was informed that all four ball joints needed to be replaced. Seventeen thousand miles after the replacement, he took the vehicle to be inspected and it failed because of the ball joints. The contact returned to the dealer and they confirmed that all four ball joints should be replaced again. The failure mileage was 78,500 and current mileage was 95,500. Updated 03-04-08

- Boiling Springs, PA, USA

problem #2

Jan 012005

Excursion 4WD Diesel

  • Automatic transmission
  • 60,000 miles
The contact states while driving at any speed the vehicle wandered into another lane. There was poor steering return. He took the vehicle to a dealer numerous times. The dealer made several attempts to correct the problem. He took the service manager on a drive, who agreed that there was a problem. The technician stated this was a death trap, and ball joints needed to be replaced. The dealer discovered a technical service bulletin (tsb) on earlier models that suggested replacing the ball joints. The dealer replaced the upper and lower ball joints. Since the repairs there have been no further problems.

- Madisonville, TN, USA

problem #1

Feb 102005

Excursion 4WD Diesel

  • Automatic transmission
  • 60,011 miles
Vehicle experienced a problem with the front ball joints. This vehicle had 60,000 miles on it. Owner took the vehicle to the dealer for a check up on the brakes when it was discovered that the ball joints had worn out, and there was plenty of movement with in the wheel. Dealer replaced left front lower ball joint. And machined the front rotors.

- Roscoe, IL, USA

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