This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was traveling approximately 65mph on the freeway merging onto another freeway when the truck suddenly stalled. There were no brakes, no steering, and the truck would not restart. We had four children with us, three of them small and in car seats. We had to transfer the children into a tow truck with moving traffic on both sides of us. It was a very dangerous situation, that could have resulted in a major accident causing major trauma or death. Ficm is good, we are still trying to figure out the problem, but could possibly be the high pressure oil pump. This 6.0L diesel engine should be recalled and fixed by Ford. This issue has been addressed with pick-ups and vans, but not the Excursion.
I am so disappointed in purchasing this Ford truck....I have had this vehicle for 5 years and it has been in the shop on several occasions for the same reason...egr valve gets stuck and I'm stuck on side the highway....I cannot trust this vehicle to get me to the corner store let alone a long distance trip. Although I loved my truck...the cost of these repairs have just been astronomical, not to mention the inconvenience of constant towing and days spent in the Ford service department. I've done some research on this problem and found that Ford company is more than aware of the problems with the 6.0-liter diesel engines and has done little to nothing to help its consumers. My husband and I loved Ford trucks, but this will certainly be the last time I purchase anything from this company or its brands. In fact, it is in the shop again!!!!! as I type this complaint.
My vehicle randomly experiences engine stalls while driving. It has stalled while traveling up to 40 mph in traffic. When it stalls I lose power brakes and steering. I've had the vehicle at the dealer off and on for approximately two months and they are unable to fix the problem.
Spark plug blown out of head of vehicle, brought to dealer and was told it was not covered by warranty because the plug had loosened, these plugs were factory installed therefore it should be considered defective workmanship and should be covered under warranty. This problem is a common occurrence with Ford motors as I have been made aware. I have also reviewed many articles relating to this several of which are quite disturbing mainly the fact that there have been instances of spark plugs ejecting and rupturing the fuel line which sits directly above the spark plug causing a fire and engulfing the vehicles in flames. Being as I have a large family we have a Ford Excursion and we have children strapped in car seats I am quite concerned that this is even a remote possibility and I feel that this should be a grave concern for your organization as well. Bottom line is Ford has an engineering problem with these motors and needs to be held accountable and correct them.
The contact owns a 2005 Ford Excursion. Occasionally, the vehicle shuts off and does not restart. In November of 2007, while driving approximately 35 mph, the vehicle shut off and the steering and brakes failed. The dealer replaced the high volume oil pressure pump and the vehicle began operating normally. The manufacturer stated that the VIN was not included in NHTSA campaign id number 05V270000 (electrical system:wiring) and could not provide reimbursement. The current mileage was 43,000 and failure mileage was 41,000.
A D V E R T I S E M E N T S
- Corona, CA, USA