definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,535 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Explorer Sport Trac seat belts / air bags problems

seat belts / air bags problem

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2004 Ford Explorer Sport Trac Owner Comments

problem #1

Apr 302006

Explorer Sport Trac 6-cyl

  • Automatic transmission
  • 42,535 miles


Approximately one year ago, while my vehicle was parked, and running outside of my home, I shut the driver side door, and the side impact airbags deployed. The driver side door was shut with no more force than normal, however I was later told by the Ford service dept. That even a slam should not have caused this deployment. I opted to drive the vehicle, and did not go to Ford, however now realized I should have, as the vehicle was then in it's last miles of my warranty. I am now concerned that the multiple problems I have had with my driver side and passenger side seatbelts may be associated or have caused the default of my side airbags, as the driver seat belt was replaced approximately 3 times just prior to the airbags deploying. I am very dissatisfied by the response Ford provided, however even if I had placed a complaint during the warranty period, according to other filed complaints regarding the same issue which I read, it may still have not been covered by Ford. I am just now contemplating either trading the vehicle in, or replacing the airbag equipment required to meet safety regulations, as up to this point the vehicle has been operational without replacement, after all, with my malfunction and others noted on the site, and by the Ford service dept, I feel they are more a liability than a protective element. It is a disturbing day, when Ford does not stand behind it's safety commitment, especially when there was no cause, prior accident, or impact to have accounted for this sudden deployment.

- Woodbridge, VA, USA

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