pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,968 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Explorer Sport Trac suspension problems

suspension problem

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2004 Ford Explorer Sport Trac Owner Comments

problem #2

Aug 022005

Explorer Sport Trac 4WD 6-cyl

  • Automatic transmission
  • 35 miles


Brakes, shocks, rear axle, cruse control, alignment

- Pleasanton, CA, USA

problem #1

May 202005

Explorer Sport Trac 4WD 6-cyl

  • Automatic transmission
  • 15,900 miles
I am having a problem with the rear suspension on my '04 Ford Explorer Sport Trac. I have taken it to two different dealers in Oklahoma city complaining of an uncontrollable bouncing when hitting certain bumps on the road at highway speeds and also speeds as low as 35 mph. This bouncing has occurred at least a dozen times and is gettting worse. When this occurs, it causes the rear of the vehicle to jump to the side about 6 inches, which has nearly caused me to wreck twice this month. Both service departments I've visited have described this as "normal" for this vehicle. I have ordered parts at my own expense to fix this problem, because I fear for the safety of my family. I am told by Firestone and several internet sources, that my problem is related to weak shocks, which are specified by Ford for this vehicle.

- Oklahoma City, OK, USA

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