definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,366 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fiesta body / paint problems

body / paint problem

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2013 Ford Fiesta Owner Comments

problem #16

Apr 102015

Fiesta 4-cyl

  • 39,000 miles


Upon closing rear passenger door, the door latch broke and would not allow the door to shut or the vehicle to be secure. This occurred away from home and was problematic in that the vehicle could not be secured, locked or shut. We had to strap the door shut until we could obtain repair, which cost around $500.

- Greenville, TX, USA

problem #15

Apr 162015


  • 35,214 miles
Door latch on rear passenger failed for no apparent reason.

- Cisco, TX, USA

problem #14

Apr 042015

Fiesta 4-cyl

  • miles
Twice as I was entering into an intersection during a left hand turn the passenger door (first time) flung open. I could not close it so I drove with the seat belt tide to the door for 4 miles to the nearest Ford dealer for service. They acknowledged that this has happened to other drivers. These latches are apparently defective. Ford only replaced the defective door latch letting me drive off with the possibility of other latches failing in the future. Saturday evening before easter the rear passenger door flew open as I was driving through an intersection. Since the door did not close the cabin light stayed on until they finally got to fixing it. Again they can only fix the bad door latch, and will not replace the other two. This is a very very very hazardous issue which could become deadly to bicyclists or pedestrians.

- La Quinta , CA, USA

problem #13

Mar 262015

Fiesta 4-cyl

  • 49,140 miles


The rear door behind the driver would not close. I discovered that the rear door latch mechanism broke causing the door to not close.

- Temecula, CA, USA

problem #12

Mar 202015

Fiesta 4-cyl

  • 42,500 miles
Car was parked and I opened the back passenger door to put something in, then closed the door. Just before backing out, door indicator light came on that the back passenger door was open. The back door was not latched closed. When I tried to close it, it does not stay latched. Currently the door is kept closed with a bungee cord and a zip tie.

- Orlando , FL, USA

problem #11

Mar 302015

Fiesta 4-cyl

  • 30,000 miles
The car was parked. I opened the right rear door to pull something out and when I closed the door it bounced back. The door does not latch and is stuck open. I made sure there are no obstructions. I tried slamming it, closing it slowly but firmly, I fiddled with the latch and the child safety lock but had no luck. It just won't stay closed.

- Westminster, CA, USA

problem #10

Oct 102014


  • 9,749 miles


First time: 10/10/2014 during the morning, the car was put in movement and the right front door opened by itself and it did not close again. The dealer service department found that it was a latch failure, they had to replace it. Second time: 03/26/2014 during the night the car was getting park and then the right back door opened by itself and it did not close again. The dealer service department found another latch failure, they had to replace it.

- Anasco, PR, USA

problem #9

Aug 122014

Fiesta 4-cyl

  • 81,813 miles
On August 12, 2014 he right front door latch unit failed after attempting to close the door, it would not stay closed after this. Then 3 weeks later (September 4, 2014) the right back door latch failed and would not stay closed. Then on March 5, 2015 the left back door latch failed and would not stay closed. Also note in March 2014 this also happened to the trunk latch.

- San Diego, CA, USA

problem #8

Feb 092015


  • 15,720 miles
The rear door on the passenger side will not latch shut or stay closed. The majority of the time I'm the only person who uses the car, so I primarily use the driver door. Today, I opened and closed the rear passenger side door twice, and the second time I attempted to close it, it failed to latch and I haven't been able to latch it shut since.

- Las Vegas, NV, USA

problem #7

Nov 182014

Fiesta 4-cyl

  • 48,000 miles
The front doors to my 2013 Ford Fiesta would not latch properly after unlocking, getting into my car and trying to close them. The latch would not close, therefore leaving my doors unable to close and making the car non-drivable. To be fixed, the entire locking mechanism needed changed costing $785 dollars to repair. Recently this past week, the same thing happened to my rear driver side door while I was getting ready to turn onto the interstate to go to work. The door swung open, making it very unsafe to operate on the road, and I turned around to go back home to switch to my wife's car. Again, the whole mechanism needed changed to repair to the cost of $345 dollars. A car that is 2 years old with less than 50K should not have big and potentially dangerous issues such as this. Hopefully Ford will do the right thing a do a recall for this model.

- St. Petersburg, FL, USA

problem #6

Oct 102014

Fiesta 4-cyl

  • 47,800 miles


Rear passenger side door lock opened by itself after parking car and activating the lock button. I pushed door trying to close multiple times and did not close. I opened all doors, started the car and kept trying to close door, did not close back. I was driving with my kids in the rear seat, very unsafe and scary situation. I tied up the door to driver's seat to get home and search online for help. Since then the door does not close at all.

- Port Richey, FL, USA

problem #5

Sep 242014

Fiesta 4-cyl

  • 24,000 miles
We have had our Ford Fiesta in on three separate occasions to have the door latch replaced. The door flies open while driving my nephew almost fell out of the car. The just replace it with the same defective parts. The transmission has not shifted properly since we bought it new and the my sync has never worked. This is the worst car we have ever had.

- Gilbert, AZ, USA

problem #4

Aug 082014


  • 52,261 miles
On August 8th, the driver's door would not latch. The latch was replaced at the dealer ($450). On September 5th, the front passenger side door stopped latching. We called 5 local dealers before we could find one that had the part as we were told it was on national backorder. When we were able to locate a dealer with the part, we were told that it was reserved for the service department only. If we wanted to be placed on the waiting list to purchase it to have installed elsewhere, we would be #7 on the waiting list. The problem appears identical to the issue that resulted in the escape recall in may: The second case covers about 692,700 escapes. Exterior door handles can bind and stop the door from latching properly. This could allow doors to open while the SUVS are in motion.

- Chandler, AZ, USA

problem #3

Aug 302014

Fiesta 4-cyl

  • 16,150 miles
Passenger got out when parked, closed door, door did not latch. Door finally latched after multiple attempts. Later tried to investigate problem, looks like cheap plastic door latch has failed. Again got door to latch after multiple attempts. Service appointment made, door will be tied shut enroute. Many complaints, some while vehicle was moving, no manufacturer action. Thanks Ford, does someone have to die before you recall this" a child maybe"

- Spring Valley, CA, USA

problem #2

Jul 282014

Fiesta 4-cyl

  • 33,706 miles
After driving three miles from home early in the morning, I opened my drivers door and closed to leave, but the door wouldn't close. It bounced open. The latch would not work. I took it to the dealer, they said they'd never seen that before. The latch needed to be replaced. After three days they got the part and fixed it. I picked it up on a Saturday and the next morning the two rear doors broke. Both did the same thing. I took back to the dealer, who said again that he'd never seen anything like it. He told me that he'd have to find out how long it would be to get the parts. This is obviously an issue. The dealer said the parts were on back order from Ford and that it wouldn't be in until the end of August. I asked to have the final front passenger side door replaced as well and he said they couldn't do it unless Ford recalled the parts or it was broken. I explained that this was a huge safety issue and that there was obviously something wrong. I also called Ford, and spoke to their customer service. A manager there said they couldn't have the dealer replace the last door unless it breaks. I guess I should hope that I'm not driving when it does. This needs to be recalled. I have seen a lot of other complaints for the same issue.

- Sahuarita, AZ, USA

problem #1

May 022014

Fiesta 4-cyl

  • 8,809 miles
The passenger rear door was opened using the outside door handle. After trying to close the door, it would not close and kept bouncing open. After inspecting the latch, it was found out that it was not in the closed or latched position. The "plastic" latch was in the open position and when it was placed into the closed or latched position, it would not latch and just pop open. If this "plastic" latch would have broken while the car was moving one of my children could have fallen out of the moving vehicle. A "plastic" door latch on a "metal" catch is a safety violation. Plastic striking metal every time the door is open and closed is not very smart because the plastic will always break, as it has in my vehicle.

- Weslaco, TX, USA

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