This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have taken the 2013 Fiesta into the dealership 3 different times for lack of power, not accelerating, sluggish feel between gears shifting. Each time it has either been reprogrammed or I was told no problem could be found! it is scheduled for repair Thursday, December 10, 2015, we are taking it in because this last time the car nearly stalled on my daughter as she tried to go around a vehicle on the interstate, and she was at full speed but tried accelerating. This will be 4 times in two years. The vehicle jerks or stops. Vehicle has always been in motion, all the time on city streets and highway also when turning
I initally leased, and then purchased, a 2013 Ford Fiesta. I have been the only driver of the vehicle. I have had a the transmission pieces replaced once and the vehicle is back in the shop for the second time. I don't understand how there can be so many recalls related to the transmission but no recall of the car itself. It lurches forward, will not shift into gear from a complete stop or almost stopped car. I've had many near misses and feel incredibly unsafe driving the vehicle. The car only drove for a few thousand miles before the problems crept back up, possibly even worse than before.
Automatic transmission slips and does not shift smoothly. The Ford dealership has worked on it twice without repairing it. It is in for a third time and the plan is to replace the same part they replaced last time. The problem began at 10,000 miles and reoccurs every 10,000 miles. Though the car remains under warranty, this is a dangerous situations that needs to be corrected by Ford immediately before some one gets killed.
I bought the car in October 2014. It was a week later I noticed the issues with the transmission that I would push on the gas pedal that it would either jerk or take a second just too get the car to move. I took it in to a dealership and the dealership was terrible and said they fixed it. However when I got the car back the next day I was driving to work in sandy, Utah on state street when the transmission went out and I had to get it towed back to the dealership where they wouldn't take any ownership of the issue. They said it was a "coincidence". they fixed it and I didn't have an issue until two months later the issue started happening again with the jerking forward and feeling that it was lurching forward.
The car almost stopped in the middle of the road when we tried to cross the road from a stop sign. It felt like it had no power to move. We finally were able to complete the maneuver but the risk of an accident was pretty high as the other cars were approaching the intersection.
Bucking, kicking, jerking, harsh engagement, and delayed acceleration and lurching - rolls backwards on hills - transmission rebuild two times and replaced in 24000 miles, these cars a safety issue and Ford needs to take responsibility. Ford will not discuss and just keeps deny. They will not return our calls - please help also, all door pawl spring tab latches have failed more then once.
The rear passenger side door, where my son sits in his booster, stopped closing one afternoon on our way to his soccer game. I used a piece of rope to tie the door across the car to the door opposite until I could get my car into the Ford dealership the next day. I searched the internet and saw an article regarding other 2013 Ford Fiesta's having the same issue. I took my vehicle the next day to the dealership and since I was there I let them know that my car, which only had 15K miles on it, has a problem with acceleration. When I accelerate I hear an airy sound coming from the engine and I lose power so that I accelerate very slowly. This is a huge safety issue when getting onto the highway. I was advised when I picked up the car that the lock was a recall item as was an issue with the cooling system that they fixed. In addition, when they checked for the airy sound they found I have a bad transmission. My service rep said the transmission was on back order for 30 days. That was May 2015. Today is 11/2/2015 and I still do not have the parts to replace my transmission. I have asked several times if I could have a rental car or borrow a car from Ford until my transmission is fixed due to the low acceleration and have been told time and again that they can not "authorize" it.
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at 40 mph, the service engine warning light illuminated intermittently. In addition, the transmission hesitated. The contact also stated that while driving, the door popped open without warning and could not be closed. The vehicle was taken to a dealer where it was diagnosed that the door latches needed to be replaced and the transmission needed to be repaired. In addition, there was a manufacturers recall on the engine warning light. The vehicle was not repaired for the failures due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 32,000.
The contact owns a 2013 Ford Fiesta. The contact stated that the transmission failed. The contact mentioned that the shift lever would not shift into first, second, or third gear. The failure recurred several times. The vehicle was taken to the dealer. The technician diagnosed that the transmission needed to be rebuild. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 15,000.
The contact owns a 2013 Ford Fiesta. The contact stated that she heard an abnormal noise coming from the vehicle. The vehicle hesitated and shuttered. The failure recurred numerous times. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.......updated 04/01/16 consumer stated car has sudden jerky acceleration also problems with transmission continues. Updated 05/22/18
There have been multiple instances that my transmission, while in motion, has stuttered, stalled, or been completely unresponsive. In low gears, the transmission sounds as if it is grinding metal cans. When my car stutters or jerks seemingly out of nowhere, my lights and dash will flicker as well. Both my Ford dealership and Ford itself has told me these safety issues are normal and to be expected. Twice I've almost collided with semis on the highway when I was unable to get up to speed properly due to the chugging and stuttering. There are thousands of complaints on this issue. I've already had my clutch and seals replaced once, to no avail. This is the first vehicle I've bought and I'm scared for my safety. Ford and my dealership won't take responsibility for these hazards and insist that I'm not driving my car right. The grinding, stuttering, stalling, and outright transmission failure has been occurring for the full 7 months I've had the car. If maintenance invoices are needed, I do have access to these.
This car has had ongoing problems with the transmission. It lurches, does not always accelerate when the gas pedal is pressed, slips gears, shudders, sometimes dropping speed abruptly without warning. This has nearly caused several accidents. The severity varies but at this time, 9/2015, the car has not been consistently drivable. It currently has 29K miles.
Vehicle has transmission condition according to all complaints regarding shifting, vehicle is at Ford dealership as of now for 7th time for same condition...clutch pack has been replaced and condition still present, vehicle has stalled last time we picked up week ago to point was almost T-boned from city bus as vehicle stalled in intersection, last time they told me was ignition concern and replaced plug wires...back into shop after weekend. Same problem no power no shift feels like taking off in 4th gear or higher, as I said in dealership now for week and unable to determine cause...due to check engine light came on for 7th time and they say no transmission codes...I am tired of this condition and looking for final repair, transmission replacement, or refund/replacement of vehicle. I feel after 7 times to dealership is more than enough for same condition....believe this falls into lemonlaw about now!
The contact owns a 2013 Ford Fiesta. The contact received notification of NHTSA campaign number: 15V461000 (equipment); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure....updated 11/13/15; updated 4/5/18
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at approximately 5 mph, the vehicle vibrated. The vehicle was making an abnormal noise coming from the transmission. The failure was recurring. The vehicle was taken to the dealer where it was repaired under a manufacturers recall but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 12,000.
2013 Ford Fiesta. Consumer writes in regards to transmission issues. The consumer stated the vehicle has been to the dealer three times, in an attempt to fix the transmission.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA