This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Casenumber:1024456 I have been taking my car to summerville Ford dealership since purchased in August of 2015 recalls transmission issues door locks it happened when moving they said would call when transmission rep.came in..I was fine to drive. Then door latches recalled. They replaced, and my drivers window stopped at a point before going down all theway. It seemed to finally go down but felt like scraping or getting hung up. These folks also left a hubcap off last October though..and did not know..I ruled out as human graced and gave benefit of doubt. When I called they were closed. So I brought back and they said it was a relay switch...but I knew it wasn't because it was not acting like that until (door latch) replacement. Then it went away seemingly. I brought back again for check engine light.. then had a fan motor issue they told me to pay warranty and they would cover.
While driving on the highway the power train/engine malfunction warning light (wrench shaped) warning light came on and remained on until I parked and turned off the car. At the end of the work day I started the car and the warning light was not on. I took the car to a Ford service center and was told wires had melted together and needed to be replaced. The reason I was given by the service center is:" Test drive - check engine light on, no symptoms detected. Ids test PCM koeo-pass. Cont - P2138 (app sensor correlation error), koer-pass, per tsb 13-11-15, bypass circuits LE136, LE137, and RE137 at connector C210, pins 1, 8, and 9 respectively, switch app sensor connector pins 1 and 2."
The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle received a recall repair for NHTSA campaign number: 15V246000 (latches/locks linkages). The contact had not experienced a failure prior to the recall repair. After the recall repair was completed, the contact began experiencing a failure. When attempting to lock the vehicle, the warning light indicated that the doors were successfully locked. While driving at various speeds, the doors unlocked and the light indicated that the doors were locked. The contact took the vehicle to the dealer, but it was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact completed a VIN search and found that NHTSA campaign number: 15V246000 (latches/locks linkages) was still referred to as an open recall. The failure mileage was unknown.
Over the last 2 months, the radio and instrument dashboard have been flashing intermittently and car losing power. Brought to Ford dealership but they couldn't duplicate the problem during test drive. In addition to the problems listed earlier, now the tcs off keeps on flashing even when car is idle.
Buzzing, thumping, fluttering through speakers - even with engine off. Noise can be extremely loud and occurs unexpectedly while driving. The vehicle was diagnosed as having a short circuit. The dealer stated the radio tested bad and the radio was replaced. Also, a recall was issued for the door latch. However, the parts were not available.
- Middle River, MD, USA
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Key was not in the ignition, opened car door after work in parking lot and heard loud static coming from radio/audio system (this has happened several times before but the most recent incident was the worst). Please note the incident has happened while the car was moving up the 55 miles per hour and also while the car has been parked - key not in ignition. I hear 'cracking and popping' regularly and sometimes the volume is terrifying and startling. It could actually cause an auto crash - think about driving down the road and the audio system starts blaring static at 10+ unexpectedly... my radio/cd player does not work properly and if it does work for a few minutes, I will hear loud cracking and loud popping and then the radio/cd cuts off. The car feels 'electrified' (the hair on my arms has raised). I believe it is a safety issue and after searching online, I have noticed hundreds of other individuals are writing about experiencing the same problem. Recall help much appreciated because something isn't right with the Ford cars experiencing these electrical problems. Please note while these electrical/audio static problems are going on, the sync system hasn't been fully operational either. My state does not allow driving with cellphones so an unavailable sync system is not only a pain but prevents compliance with the law.
There have been multiple instances that my transmission, while in motion, has stuttered, stalled, or been completely unresponsive. In low gears, the transmission sounds as if it is grinding metal cans. When my car stutters or jerks seemingly out of nowhere, my lights and dash will flicker as well. Both my Ford dealership and Ford itself has told me these safety issues are normal and to be expected. Twice I've almost collided with semis on the highway when I was unable to get up to speed properly due to the chugging and stuttering. There are thousands of complaints on this issue. I've already had my clutch and seals replaced once, to no avail. This is the first vehicle I've bought and I'm scared for my safety. Ford and my dealership won't take responsibility for these hazards and insist that I'm not driving my car right. The grinding, stuttering, stalling, and outright transmission failure has been occurring for the full 7 months I've had the car. If maintenance invoices are needed, I do have access to these.
Ford has recalled transmission control module on my car, it has been determined a transmission clutch is needed to repair the car to prevent the car from changing gears while the car is in motion and can cause damage, harm and death. The dealership will not repair my car as required by Ford motors company as I have requested a rental car while my car in in service. I am seriously concerned if my car is not repaired the car could cause harm to me and possible death as the car does hestiate and stall while going thru intersections and at stop signs and take off.
The contact owns a 2013 Ford Fiesta. While driving approximately 25 mph, the vehicle jerked, failed to accelerate, and the engine warning light illuminated. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at approximately 35 mph, the rear driver side door unlocked independently. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.
On the vehicle there is a flaw in lock out safety system. When key is in ignition and car running it is possible to lock your self out. Here's how. With key in ignition and driver door open. Engage the lock button from key fob. Step out side vehicle and close door. You our now locked out of your running vehicle. This has happen twice. I accidentally touched the lock button while trying to engage the trunk release button from key fob. Note. The only way to open trunk is from key fob as well as engaging button located outside as long as all doors are unlocked. This is a safety hazard if your vehicle is in weather that could be harmful to small children or animals.
Transmission jerks aggressively from 1-3 gear. Sometimes acceleration is delayed and sluggish. Has almost caused a wreck on several occasions. Also, the delayed reaction causes the car to lurch forward and the engine revs up high causing the breaks to fail. So you must drive with more distance than normal to avoid collision. I had one car completely replaced. Transmission was completely shot after 400 miles. Grinding, slipping, jerking, clunking, hesitation, etc. This transmission is a piece of junk. Both cars had the same problems.
Took car to get accelerator sticking, chugging down, loosing power for the 5th time. When they put it on the computer to see what was wrong they found out that the last dealer that did the airbag recall left the thing unplugged. What" really" if we would have got the accelerator to stick or car die when I was pulling out and got hit and my husband would have gotten hurt because the airbag didn't deploy, what would their excuse be this time.
My Ford Fiesta 2013 has been having issues with shuddering, lunging, jerking, and failing to engage gear shifts. I have been told by several Ford dealers and servicemen that I need to drive the vehicle as if it were a stickshift and hesitation between gear shifts is normal for this car. A Ford dealer hooked up a laptop and reset the vehicle to tsb 13-4-5 "intermittent transmission clutch shudder dps6 automatic transmission". the problem was not resolved, so I filed a complaint with Ford Motor Company; complaint #2989023. I was told that I need to bring the car to a dealer and they need proof that there is something wrong with the car. The service person said I need to be driving the car while faults are documented because the car has an adaptive learning program that responds to the driver's actions. I brough the car to schaumburgh Ford in Illinois. The service director test drove the car while I was in the passenger's seat. He said he did not experience any faults with the vehicle. However, there was one instance as we were returning back to the dealership, that the car shuddered. The dealer took the car for the afternoon 8/29/2013 and said he reset the car again for tsb 13-4-5 update although they were unable to provide me with a receipt of work that was done. On the morning of 8/30/2013 the car experienced overheating and burning under the hood. A service person from the schaumber Ford dealership in Illinois met to pick up the vehicle. The service person told me they would not be able to provide a rental car due to the weekend schedule. The issue is still being addressed by the dealer at this time.
I picked up this vehicle brand- new from the dealership on 8/2/13. By 8/5, three days after I got the car, the entire front end had started to shudder and chug, and the "check engine" light came on. It felt like a deep-seated timing issue (the engine rpms had been a bit off since I picked up the car on 8/2, and it appeared to be shifting oddly, even before the check engine light came on). The clutch also engaged at odd times (I bought an automatic), and it didn't appear that the engine rpms and transmission shifting were synching up correctly at all. My diagnosis was confirmed when I took the vehicle to romano Ford in syracuse, NY, where I purchased the vehicle. The next day (8/6), I was told that a "cam phaser" had failed on the engine due to a manufacturing defect, and that the engine oil would need to be completely flushed and changed. After a bit of research, I found out that the phaser is a small gear that regulates engine timing....by being cut incorrectly, metal shavings from the gear had contaminated my engine oil. This, obviously, is not an easy fix. By screwing up my engine timing, the regulation of my entire vehicle is screwed up. The car has been sitting in the shop since 8/6 (it is now 8/22), with no resolution in sight. They brought in a Ford technician from god-knows-where that is supposed to fix it; it was supposed to be fixed 2 days ago to no avail. I am now closing in on the time period for invoking the NY state lemon law; I hope I can get my $ back and send this thing to the dump! Ford needs to recall these crappy things asap!
On several occasions now my traction control and ABS have malfunctioned. Tonight while driving on the highway the ABS, traction control and hill assist warning lights came on followed by a complete loss of power steering.
First time it almost completely died on me getting on the highway, then all of the sudden it gunned it and took off. About 3 miles down the high way engine lights and service lights came on. I got to work and they towed it. They said they changed some kind of wiring under the front window and dash. That didn't fix it. The next day I was pulling out of wendy's and give it some gas and nothing happened. I rolled then all of the sudden it gunned it again. I almost got hit. Got it home and parted it. Took it in the next day and they changed the throttle body on it. It still hesitates as you go down the highway. Has very little take off and merging power. The only thing I am glad I did when I bought this car was I got a straight drive. It would have no power if it was an automatic.
A D V E R T I S E M E N T S
- Ravenel, SC, USA