definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,304 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex electrical problems

electrical problem

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2013 Ford Flex Owner Comments (Page 3 of 6)

« Read the previous 20 complaints

problem #61

Jan 032016


  • 81,000 miles


Driver and front passenger door ajar warnings activate when doors are completely closed, resulting in problems with auto door lock feature, interior lights remaining on, random car alarm activation, spurious emergency flasher activation, and keyless entry panel lights remaining illuminated. Also, "shift to park" warning activates when vehicle is in operation.

- Normal, IL, USA

problem #60

Jan 152016


  • 52,000 miles
2013 Ford Flex right rear door shows "ajar" when door is firmly closed. Appears to be a sensor that has failed to recognize the door is closed. This stops the doors from locking / alarm from working properly / interior and puddle lights from working properly. Should be considered a safety issue.

- Ladson, SC, USA

problem #59

Mar 022016


  • 100,000 miles
When my car was under warranty driver door would say door ajar and all locks would open when the door was closed - they fixed had to fix door sensor now my other doors are doing the same and we are out of warranty - this is a safety issue when driving at night and your door locks open at a stop light anyone can carjack or jump in your car, will not let me kids use my car - the car dealership told me they have so many Flex repairs of this same issue.

- Murrieta, CA, USA

problem #58

Mar 022016


  • 42,000 miles


Rear right side door latch ajar sensor malfunctioning. Reads "door ajar" with door closed. Interior dome lights stay on. Hard to drive at night with interior dome lights on. Door latch has been replaced once before by Ford dealer. Problem has returned.

- Houston, TX, USA

problem #57

Oct 202014


  • 35,000 miles
Door alarm going off when door is locked. Intermittent electrical problems with instrument panel flashing warning lights for other systems.

- Jacksonville, FL, USA

problem #56

Feb 282016


  • 68,514 miles
Passenger side door is telling vehicle that is not shutting, lights stay on door will not lock, this has gotten worse over the last month sometimes have to open and shut up, to 15 times to get light to go out. Vehicle is garaged kept so this is not a hot or cold, raining issues happens in all climates.

- Lexington, KY, USA

problem #55

Oct 132015


  • 58,000 miles


The contact owns a 2013 Ford Flex. The contact stated that the interior lighting remained illuminated after the vehicle was shut off. In addition, the door ajar warning indicator illuminated and the interior lighting would sporadically illuminate even with no driver or passenger in the vehicle. The contact also stated the vehicle had difficulty locking while the lights were illuminated. The vehicle was not taken to a dealer or manufacturer to be diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was approximately 58,000. Updated 04/20/16

- Westland, MI, USA

problem #54

Jul 252015


  • 40,000 miles
Passenger door sensor is telling the instrument panel that the door is open when it is shut. It will not automatically lock or allow me to lock the door when car is in motion (it pops back up). When motor is turned off the interior lights stay on for a long time indicating that the door is not shut. The frequency of this problem has worsened over the past few months.

- Alamogordo, NM, USA

problem #53

Feb 012016


  • 35,000 miles
The driver side door does not lock. The mechanism that recognizes that the driver side door is closed doesn't work. When the car is turned on and subsequently when the vehicle comes to a stop or very slow speed (like a stop sign or light) the alarm sounds again (a pinging sound with a visual alert that the door is open with an message to shift to park). However, no matter how many times the door is opened and shut, the alarm doesn't go off. This means that doors do not automatically lock when the car is put into gear. When the vehicle attempts to automatically lock the doors when the car is put into gear, the lock immediately snaps back up because of the door warning. Even manually locking the door doesn't work because of the alarm. This is a safety concern both when driving but also when stationary. I want to be able to lock my car doors in the event there are safety concerns nearby so that no one can get into the car while we are in a parking lot or at a light.

- Indianapolis, IN, USA

problem #52

Jan 222016


  • miles
First front door passenger side door had issues with door sensor staying on, even when door is shut. Had repaired at my expense... now both rear doors sensors are malfunctioning. This causes the interior lights to stay on and doors not to lock. This seems like a known issue, something Ford should take care of.

- Woodridge, IL, USA

problem #51

Jan 182016


  • miles


On my 2nd door sensor and need a 3rd..does not allow interior lights to go off and doors will not lock...every time slow down it pings... also alarm keeps coming on.

- Winter Haven, FL, USA

problem #50

May 102015


  • 50,000 miles
We have a 2013 Ford Flex limited and we bought it used with 50000 miles and when we bought it the door sensor was bad the dealer ship said they would fix it 7 months of fighting them and then they decided to fix it so here I am siting in the dealer ship ready to pick up my car and now they tell me another door sensor is bad this is dangerous do to the light staying on at night this needs to be recalled by Ford and fixed right.

- Menifee, CA, USA

problem #49

Jul 272014


  • miles
Interior lighting has no manual off switch and remains on during driving due to incorreclty reported "door ajar"

- Chapel Hill, NC, USA

problem #48

Dec 182015


  • 45,100 miles
On the evening of 12/18/15 (10:00pm), after starting up the car, none of the controls located on the steering wheel and steering wheel column would operate. I had no turn signals and no wipers and no cruise control. A minor inconvenience was that I could not operate any systems nor the radio from the steering wheel. After turning off the vehicle at home the car acted as though the key was still in the ignition even though it had been removed and the headlights would not turn off. I had to disconnect the battery to kill the headlights. When I reconnected the battery the following morning all systems were working again.

- Graham, NC, USA

problem #47

Dec 182015


  • miles
The door ajar light comes on when the door is closed causing the interior lights to turn on. At night this is a problem. The alarm goes off at random times during the day & night. This has been going on for over a month as of 12/18/15.

- Dallastown, PA, USA

problem #46

Jul 152015


  • 55,000 miles
Driver's door latch ajar sensor malfunctioning. Reads "door ajar" with door closed, have to repeatedly open and close door to get the sensor to read correctly, and it still doesn't work right. Anti-theft alarm will randomly engage because the sensor is telling it the door is opened after being locked.

- Paxton, IL, USA

problem #45

Aug 042015


  • 47,000 miles
The contact owns a 2013 Ford Flex. The contact stated that the passenger, driver, and liftgate door sensors were constantly illuminated. The contact stated that the doors were constantly unlocked due to the failure. In addition, the windshield wipers were constantly activated despite the weather conditions. The vehicle was taken to a dealer where it was diagnosed that the door latch sensors failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

- Garrettsville, OH, USA

problem #44

Oct 222015


  • 46,965 miles
The car started smoking from the engine compartment which the battery was leaking acid from the terminal. This happened while in motion and stationary. The dealership said it was not covered under extended warranty which I thought I was given bumper to bumper warranty. Passenger door sensor may be the cause. From no clear connection.

- Oceanside, CA, USA

problem #43

Oct 022015


  • 27,000 miles
Front passenger door ajar sensor malfunctioning while driving

- Lompoc, CA, USA

problem #42

Oct 142015


  • miles
The door ajar sensor comes on when you get in and close the door.while driving the shift to park warning sensor comes on when you stop or yield.this happens over and over while driving. It's sensing door ajar therefore leaves all done lights on.if you slam door really hard sometimes lights will go off but you have to sit and watch to make sure.at night it's impossible to drive.very unsafe.sometimes I have to disconnect battery in fear of it dying and then be left stranded.they said it's the door hinge and parts are not available for 20 more days, I can't imagine dealing with this for that long for sure I'm gonna need a new battery.

- Homestead, FL, USA

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