definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,304 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex electrical problems

electrical problem

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2013 Ford Flex Owner Comments (Page 4 of 6)

« Read the previous 20 complaints

problem #41

Jul 012015


  • 36,000 miles


Right front door latch sensor intermittently does not think door is closed and doors will not autolock and door adjar warning is present on information panel. Sometimes slamming or closing gently will clear the warning, typically requires multiple attempts to clear.

- Midland, TX, USA

problem #40

Sep 292015


  • 108,000 miles
Recently, when driving car suddenly feels as though it shifts to neutral, while driving down a busy highway. I coasted to a parking lot off of the service road, turned car off and restarted. This has happened at least twice lately. For months I have dealt with doors showing ajar, even when closed. Inside lights stay on... and alarm sounds often. First it was the passenger door, now the driver door and right rear passenger door constantly say ajar. Alarm sounds in the middle of the night. It has become necessary to disconnect battery cable every night in order for this not to happen. Recently had to purchase new battery. Passenger door was repaired at no cost to me... but dealerships want to charge me $1000 to repair door latches on driver door and rear passenger door, which on a 2013 vehicle is ridiculous. This obviously is an ongoing issue that needs to be addressed by Ford... and soon!

- Rainsville, AL, USA

problem #39

Sep 282015


  • miles
The door ajar warning lights and sounds continue to illuminate and make noise, even when the door is closed and reclosed many times. It has become quite irritating, and the dealership 'cleaned' the sensor the first time this occurred, several months ago. Now, it isn't under warranty, with nearly 40,000 miles on it, and I was informed that the part alone costs $300. Worse yet, the part is on backorder, which indicates that this isn't an isolated incident. In fact, I located several similar complaints online while researching my alternatives. I would appreciate it if Ford would own up to this defect and fix the problem for all Flex owners. I had to elect not to have it fixed at this time, due to the expense and the inavailability of the part. My sanity may disagree with this decision!

- Saint Johns, MI, USA

problem #38

Sep 142015


  • 49,600 miles


While driving at night the interior lights came on and sensor said rear drivers side door ajar. Since lights came on in car during the night my vision was effected. This has now become an ongoing problem and the lights will not shut off when I'm trying to lock the car. I had the car serviced and told the dealer about the issue, that said they coul not replicate the issue and if it persists they can drive the car for 30 miles to see if it goes off again.

- Hayward, CA, USA

problem #37

Oct 152014


  • 36,000 miles
2013 Ford Flex door ajar light stays on when doors are shut. Driver door and rear passenger door have the same issue. Dome lights stay on during initial reverse of vehicle causing zero visibility out rear of vehicle including side mirrors and rear view mirror. Multiple instances of near misses due to loss of visibility.

- San Tan Valley, AZ, USA

problem #36

May 012015


  • 50,000 miles
At the beginning of May 2015 when I would start driving my 2013 Ford Flex I would get the door ajar chime for the passenger side door and all of my doors would unlock. I have just dealt with it, but now my passenger side rear door is doing the same thing and they both say the door are ajar all of the time. I cannot activate my alarm at night or my alarm randomly goes off and my dome light foes T go off for hours! my doors do not lock when I am driving at all! it sounds like this is a issue for a lot of people. I was just looking for a fix and ran across this sight. It is ridiculous that Ford has not done anything!!!

- Wyandotte, MI, USA

problem #35

Aug 262015


  • 51,000 miles


This is the third door jam module that has went bad. Drivers side door, passenger door and now the back passenger door. It says the door is not shut. Ford is not wanting to own to this mess and the vendor has installed faulty door jam switches that needs to be replaced. The problem is that during the day he keeps the lights on, draining the battery. At night, while driving it leaves the inner lights on and is hard to drive with lights on this inside and at night you cannot lock your car because it sets off the car alarm. This is the last Ford I will buy. Please make a recall on this.

- Evansville, IN, USA

problem #34

Dec 082014


  • 80,000 miles
The contact owns a 2013 Ford Flex. While operating the vehicle, the door ajar sensor light illuminated erroneously indicating that the doors were not secured. The vehicle was taken to the dealer, who diagnosed that a module was faulty and needed to be replaced. No further information was available. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 80,000.

- Clinton, MD, USA

problem #33

Jun 162015


  • 43,000 miles
I have two issues with this Ford Flex 1. door is completly closed but it thinks it's open, the lights stays on in cabin and distracting prompts appear on dash while driving. The car alarm sounds at night randomly because of this problem. The battery is drained over time since the lights stay on longer. 2. the trunk door does not open all they up. No mather from what button is pressed, key, trunk or from the side dash the door only opens half way and closes right back. We need to manually push the door up to completly open the trunk door, same for closing.

- Chula Vista , CA, USA

problem #32

Aug 032015


  • 40,000 miles
The door front driver side door sensor went bad and tells car that door is ajar. This was replaced under warranty last year. Now yesterday the same thing has happened to the front passenger side door sensor. This was quoted to me at $700. This is ridiculous for a bad door sensor that Ford has put bad and faulty sensors on. I feel that I should not be liable for.the Ford dealership in town said, "this is a problem with Ford Flex". this door ajar sensor keeps lights illuminated draining the battery, even though the door is shut. This keeps the lights on when driving, and at night makes it very very hard to see and drive. This will cause an accident due to faulty door sensors.

- Evansville, IN, USA

problem #31

Jul 012014


  • miles


The instrument panel keeps alerting me that the passenger door is ajar but it is not. I have taken my vehicle to the Ford dealership and had the passenger door and driver door repaired for the door ajar issue and now I am having the same issue with the passenger door again!

- Gastonia, NC, USA

problem #30

Feb 152015


  • 50,000 miles
The contact owns a 2013 Ford Flex. The contact stated that the rear passenger door warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

- Goodlettsville, TN, USA

problem #29

Jun 012015


  • 40,000 miles
2013 Ford Flex model pos, rear passenger door ajar sensor was repaired due to being defective while under warranty around 32000 miles I believe, at roughly 45000 miles the drivers door sensor was starting to fail, it would require 2 shuts to shut off. Battery kept dying, got it tested said good but kept dying, did not think it was a issue with the door, but one night I went out to get something from my truck and what do you know every light in the thing is on. Why? you ask because the drivers door is apparently ajar, but its not. I replaced the battery the morning before I seen the lights issue $200 gone. Contacted Ford by email recieved no response, contacted via facebook and they responded that they will try to help, recieved a call the next day nope we wont help you. For a $45000 truck it sure is made of low quality material. I will not be recommending Ford to anyone. Worried the airbags wont deploy properly if there is an accident, if the truck thinks the door is open. Not to mention the fact my battery will die anywhere I stop for a few hours.

- Providence Village, TX, USA

problem #28

Mar 102015


  • 68,211 miles
Close the passanger door and the warning door ajar flashes and chimes on the dash panel, also the dome light stays on. Have to close the door sometimes 5 or 6 times to get it to off. Updated 09/15/15

- Brighton, MI, USA

problem #27

Mar 012015


  • 35,000 miles
The driver door sensor does not recognize when door is closed. It is showing that it is ajar. This in turn affects the vehicle in a myriad of ways. 1:it disables the autolock feature. I have 3 kids in the backseat, and one of them curiously opened the door while at a traffic stop. 2:interior dome lighting: It keeps the lights on. I have astigmatism so the light really bothers me. 3:since the lights stay on when parked, it drains the battery 4:the unlocking sensor is disabled on the door handle that is affected. Please investigate! the locking feature is a major safety issue!!!!

- Renton, WA, USA

problem #26

Jun 012015


  • 60,300 miles
Vehicle dash display shows that the right rear door is ajar when it is fully closed. This also causes the dome lights to stay on even when driving which is very dangerous. This seems to be a very common problem from the posts I have seen on the internet.

- Bella Vista, AR, USA

problem #25

Feb 012014


  • 40,000 miles
Door ajar alarm continues to say door is open when it is not....updated 07/30/15

- Charlotte, NC, USA

problem #24

Dec 012014


  • 48,000 miles
Two of four doors are always reporting to be ajar when physically closed. Interior lights remain on due to doors being "ajar" resulting in visibility issues at night. Doors also won't lock at times due to doors always being ajar. This is a safety issue and obviously a very common issue with Ford door assemblies. To have two door sensors go out a month apart and to see the extent of the problem on this site and across the internet Ford obviously has installed faulty door hinge assemblies on multiple models. I am sure it will take someone (or multiple someone's) getting injured to address this issue. If all these cars tell their drivers that there doors are always adjar then soon or later the warnings will be ignored as a kid gets out of a moving car.

- Haymarket, VA, USA

problem #23

May 042015


  • 44,063 miles
When the door is shut the car thinks it is open, the lights stay on in cabin and distracting prompts appear on dash while driving. The car alarm sounds at night randomly now too with this problem. The battery is drained over time as the lights stay on for a long period of time every time you park. This results in a dead battery and a stranded driver.

- Livermore, CA, USA

problem #22

Aug 152013


  • 36,000 miles
On approximately August 15, 2013 we were driving our son to school when chimes came on stating that our doors were open. We stopped, checked all doors. None were ajar. We continued on driving at which time our son opened the door. Had he not been in a car seat he probably would have fallen out. We were in a residential neighborhood and were only going about 15- 20 mph. Our chimes continued to go off and still to this day we are having the same problem. We have taken it into the dealership many times and explained the problem. The dealership did tell us that they are aware that there are problems with the sensors but that there haven't been any recalls. They did change one of the sensors for the front passenger door at our own expense, however it has not fixed the problem because it is going off still and now the driver front one is starting as well as a "shift to park" sensor. The doors will not lock and the lights will not turn off inside the car. As far as the transmission problem goes. It will slip into neutral as you are driving. It has happened may times and it is going to cause a serious car accident. You have to stop the car, turn the engine off and restart it in order for it to go back into drive. We have brought this to the dealerships attention however every time we take it into there they say they cant see or find a problem with it. It is very frustrating because we make a car payment every month on a vehicle we don't drive. We have a 2009 Flex that we have never had any problems with which is why we purchased a newer one with a lot less miles! unfortunately we owe more than the car is worth on our 2013 Flex otherwise we would have gotten rid of it by now. We hope you will really look into these problems before someone ends up really hurt! we notice there was a recall with similar problems but ours was not included in that supposedly.

- Herriman, UT, USA

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