5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Ford Flex steering problems

steering problem

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2017 Ford Flex Owner Comments

problem #2

May 142022

Flex

  • miles

A D V E R T I S E M E N T S

AWD indicator states off while driving at times without warning. Also leaking sludge. Now need to replace PTU and FORD AWD vehicles are known for this issue... Needs to be recalled as system can fail and explode.. This is supposed last the lifetime of the vehicle and is not set up for maintenance causing the system to fail. I am replacing with a unit that can be serviced every 30K miles. This is a safety issue.

- Ponder, TX, USA

problem #1

Sep 282020

Flex

  • 30,000 miles
On Monday, Sept 28, 2020 at approximately 10:30 am while driving southbound on interstate 5 (just before the West mountain view overpass in firebaugh ca) doing 70 mph, the car began fishtailing erratically - swerving between lanes. Fortunately, the driver was able to maneuver the car to the right shoulder of the interstate without hitting anything or anyone or even rolling the vehicle. (at the time there was an average amount of traffic on the road.) we initially believed that what we had experienced was a blowout, but after inspection, all the tires were found to be intact. We then surmised that we had possibly hit something on the road (like a blown tire remnant), but also found nothing. The driver and both passengers got back in the car to see if we could proceed slowly/safely down the interstate to the next exit in order to call for service but the car immediately began to fishtail again, so we called for a aaa tow from the interstate. While waiting for the tow to arrive, we reinspected the tires and found the right rear tire to be turned out slightly. The car was towed via flat bed 124 miles to a Ford dealer in bakersfield where it was subsequently determined to be a failed toe link suspension associated with Ford recall 20S04. The issue now is that the remedy is not yet available so the original style part was used to repair just the broken part the dealer claims to have inspected the left toe link suspension and found no reason to replace it.

- Temecula, CA, USA

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