This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's grand-mother owns a 2008 Ford Fusion. The contact stated that the driver side door was unable to be opened from the inside of the vehicle. There was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not subjected to a recall. The approximate failure mileage was 122,000.
The contact owns a 2008 Ford Fusion. When attempting to exit the passenger side door, the door latch became inoperable. The contact had to roll down the window and use the exterior door handle in order to open the door. The failure occurred three times. The vehicle was taken to an independent mechanic who stated that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 132,000.
The youtube video Ford Fusion door latch problem by oldfredsshed 3:22 minutes describes the problem exactly I'm having with my inner doors latches on my 2008 Ford Fusion. The doors handles are breaking and I think this is a design flaw. I googled the problem I'm having with my door handles and many people are having this same problem. I have contacted the Ford Motor Company and they say this is not a recall or warranty problem. Citrus Ford wants me to pay $265 just to replace one handle and I think this should have been a recall item. This is a safety issue. In an emergency and you can't open the door and with power windows and no power this could be a matter of life and death.
The contact owns a 2008 Ford Fusion. While driving with the automatic door lock engaged the force was so hard that it broke the driver side door handle. The contact also experienced the door handle failure with her 2007 Ford Fusion. The manufacturer stated that the vehicle was out of warranty; therefore, they would not assist with the repair. The failure and current mileages were 37,363. Updated 01/04/11 the door lock was replaced under warranty. Updated 01/10/11
- Quartz Hill , CA, USA
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- Mooresville, IN, USA