The contact owns a 2009 Ford Fusion. The contact stated that while attempting to open the front driver-??s side door from inside the vehicle, the door would not open using the door handle or the key fob. The contact had someone open the front driver-??s side door from the outside. The front driver-??s side door would also not lock and unlock with the fob key. The dealer was made aware of the failure and informed the contact that they needed to perform a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was unavailable. The VIN was unavailable.

- Ceres, CA, USA

The contact owns a 2009 Ford Fusion. The contact stated that the door will not open or close properly. The vehicle was taken to a dealer where the door latch was repaired but the failure recurred. The vehicle was not included in the NHTSA campaign number 16V643000 (latches/locks/linkages). It was unknown if the manufacturer was notified of the failure. The failure mileage was 79,200.

- Port Angeles, WA, USA

The contact owns a 2009 Ford Fusion. The contact stated that the handle on the exterior front passenger side door fractured. As a result, the occupant sustained lacerations to the right hand on two separate occasions. There was no medical attention required. Also, the interior front driver side automatic door locks failed to unlock. The contact could only exit the vehicle from the passenger side door. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. Updated 09/02/15 updated 10/26/2017

- St Louis, MO, USA

The contact owns a 2009 Ford Fusion. The contact stated that the interior driver side door handle failed to open the door and the door lock malfunctioned. There were warning indicators illuminated indicating that the doors would not work. The vehicle was not taken to a dealer or an independent mechanic. The manufacturer was not made aware of the issue. The VIN was invalid. The approximate failure mileage was 76,000.

- Amherst, OH, USA

The contact owns a 2009 Ford Fusion. The contact was unable to open the front driver side door due to a faulty interior door handle. The contact stated had to exit the vehicle through the window. The manufacturer was notified of the failure. The approximate failure mileage was 88,835. MA 08/11/15

- Huddleston, VA, USA

The contact owns a 2009 Ford Fusion. The contact stated that the front driver side door lock no longer worked. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 83,000.

- Willowbrook, IL, USA

I parked my car in the garage and tried opening the driver side door. But the handle and lock would not work. So I have to roll down the window and open the door from the outside. Also the driver door will not lock. This is a very serious security issue. I was told that it was not covered under warranty but I didn't do anything to cause this. It is just very cheap parts and poorly designed.

- Chesterfield , MI, USA

I had stopped at a convenience store and when I tried to open the door the door handle wouldn't unlock. I had to climb out through the passenger side. I could open the door from the outside. This is the 2nd time the handle has broken. The first time was within the 1st year I purchased the car. I have taken it to the dealer to look at. Seems this is a recurring problem with this car.

- Leander, TX, USA