This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My parents Ford Fusion SE came with Goodyear Eagle ls tires. Me failed turning out of a driveway shortly after my parents took delivery on the car. In April 2017, the right front tire suddenly failed requiring both front tires to be replaced. In August 2017, the new front right Goodyear Eagle ls tire developed bbbles on the side wall and suddenly failed necessitating another replacement. Please note that tire failed at 2,280 miles, now both Goodyear Eagle ls tires are bald at the shoulders just six months later. I contacted Goodyear who offered us a mere $$47.95 for one failed tire and $32.88 for the other when these tires cost us $198/per tire. Goodyear supposedly warrants them for six years. Customer support was hostile. Because I be, I eve these tires are defective, I wanted four new tires. Goodyear said if they did anything I'd be forced to take more Goodyear tires. I paid for four new Michelin tires to protect my family. We only have 28,138 miles on this car but have had to replace six Goodyear Eagle ls tires for sudden failure. Why on earth haven't they been recalled.
From the beginning I have vibration in the steering wheel at various speeds some at 40 mph and from 70-75 mph. At my last service they did rebalance the tires which helped slightly but not totally.
- Crossville, TN, USA
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- Rye, NY, USA