This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Fusion energi. The contact stated that he was unable to charge the vehicle due to lack of parts. The contact received notification of NHTSA campaign number: 18V592000 (equipment: Electrical). The contact called crest Ford at 888-614-2160 (located at 26333 van dyke ave, center line, mi 48015) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 52,000. VIN tool confirms parts not available.
- Northville, MI, USA
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- Northville, MI, USA