This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 35 MPH, the passenger-??s side door erroneously unlatched and became partially unsecured. The cause of the failure was not yet determined. The local dealer was not contacted. Additionally, the contact stated that the passenger-??s side door would not remain securely locked. The manufacturer was notified of the failure. The failure mileage was 85,000.
The doors on both passenger and drivers side keep unlatching while driving. it happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200. My question is: there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and 20V331000 (Latches/Locks/Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated that the passenger-€™s side door ajar warning light was illuminated while the door was securely closed. Additionally, the back over protection camera occasionally went black; however, the camera regained proper function after a message appeared on the instrument cluster. The approximate failure mileage was 105,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated while driving 80 MPH, the front driver-€™s and passenger-€™s side doors opened inadvertently. The contact slowed down the vehicle and was able to close the front driver-€™s side door. The driver then pulled over and closed the front passenger-€™s side door. The contact stated that the failure recurred several times. The vehicle was taken to the dealer for the recall repair however after the dealer inspected the latch date codes, the dealer informed the contact that the manufacturer did not approve the recall repair. The manufacturer was made aware of the failure but informed the contact that the latch date codes were deemed safe in their system and no further action was required. The failure mileage was approximately 45,800.
The contact owns a 2015 Ford Mustang. The contact stated while driving 70 mph, the door opened independently. The contact had the vehicle serviced under NHTSA campaign number: 20V331000 (latches/locks/linkages) a month prior to the failure. The contact stated no warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 97,000.
The contact owns a 2015 Ford Mustang. While driving approximately 70 mph, the driver approached heavy traffic, but the brakes did not slow down the vehicle. The driver used the emergency brake to slow the vehicle down. There were no warning indicators illuminated. The vehicle was taken to the dealer (fort mill Ford in fort mill, SC, 803-948-8202) where it was diagnosed that the booster block needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the contact's residence. The vehicle was later taken to an independent mechanic who diagnosed that there was a blown head gasket. The manufacturer was made aware of the failure and stated that there was no recall. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was approximately 66,000.
The contact owns a 2015 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (independence Ford in bloomsburg, Pennsylvania) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair the contact was not experiencing a failure. VIN tool confirms parts not available. Updated 04/11/17 lj the consumer stated the vehicle was repaired. Updated 08/30/2017
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Mustang. While the vehicle was stationary, the locks on the vehicle malfunctioned and caused the doors to lock on their own. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 30,000.
A D V E R T I S E M E N T S
- San Angelo, TX, USA