This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owns a 2015 Ford Mustang. The contact stated that while his daughter was driving at an unknown speed, her seatbelt was unlatched independently. The contact stated that his daughter continuously attempted to fasten the seat belt however, the seat belt locked up and she was no longer able to fasten and latch it securely. The contact stated that he attempted to fasten the seat belt himself and was successful after various attempts; however, the failure reoccurred. The vehicle was taken to an independent mechanic who informed the contact that the driver-€™s side seat belt mechanism needed to be replaced. The local dealer was made aware of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty and that the repair would be at his expense. The approximate failure mileage was 97,000.
I was impacted by a truck from back. I'm the driver my seat and seatbelt didnt work. I was pushed towards front steering wheel and slammed to the back. My back rest was in my back seat. My seat belt never locked. I couldn't reach any peddle after impact
The contact owned a 2015 Ford Mustang. While driving 45 mph, the vehicle hydroplaned and crashed into a mile marker sign. The air bags failed to deploy and the seat belt failed to restrain the driver correctly. There were no warning indicators illuminated. The contact sustained neck and back injuries, which required medical attention. A police report was filed. The vehicle was towed to a salvage yard and deemed destroyed. The manufacturer was notified. The dealer was not contacted. The failure mileage was 50,000.
My 2015 Mustang was totaled on March 11 2018 and none of the airbags came out and on inspection the state trooper said my seat beat misfired. When I contacted the Ford customer service center the guy had the nerve to ask me what did I want him to do about it!!!! I never received a recall at all from anyone!!!! I then ask him to have someone call me I have as to yet not received one phone call... this is just not the kind of response that will continue to sell Ford Mustang if I can't be safe or my family be safe what would make me want to own another one or even tell everyone my experience with Mustang and I have owned many of them I loved Mustangs but this really changes my view of Ford and Mustangs!!!
2015 Mustang 2.3 liter. Purchased brand new from fairfield Ford in California. Mustang rear ended 2014 prius at highway speed. Severe accident. Steering wheel airbag failed to inflate in Mustang. Lower airbag in driver footwell inflated only. Driver seatbelt retractor is not locked potentially should be immobilized. Driver of Mustang suffered 2 broken ribs, 2 cracked ribs, and a cracked sternum. Her face also struck the steering wheel and caused her to become unconscious for a little while. Both vehicles towed from scene, Mustang driver did not realize her injuries and went to the hospital the following day. Complaints of chest pain, which is when X-rays were taken and the bodily injuries were determined.
A D V E R T I S E M E N T S
- Moundville, AL, USA