This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on local city roads. I had just turned at a light onto a 4 lane road accelerating at a normal rate due to heavy traffic. The wrench indicator came on and I lost all power. Luckily, I was in the right lane and was able to coast into a parking lot. The dealership states that it's the throttle body and will take at least a week to get the part in. This is ridiculous for a car with less than 5000 miles.
Engine stalled out on twice on highway and local road. Wrench symbol appeared on dash board and message saying "see manual" then check engine light came on. Luckily I was able to get home safely. Had to have it towed to local Ford dealer and the throttle body had to be replaced.
While driving in rush hour traffic on my way to work, I attempted to change lanes, but the car stalled and started flashing the message "see manual". thankfully, I was able to navigate at a very reduced speed (more like a coast) into a gas station parking lot. The car is only six (6) months old with a little over 8,000 miles. I had to have it towed into the dealership where it was determined that a new throttle body was needed. I am very disappointed in Ford as I learned that the throttle bodies have been going out for years in many of the Ford models and still the same problematic throttle bodies are being installed into new vehicles. I am thankful that I had already exited the interstate when this happened because the outcome might have been very bad had I been traveling at 70 mph when this occurred. Ford really should look into installing better throttle bodies onto their vehicles before someone is seriously injured or even killed.
6 speed manual transmission; clunks, grinds and difficult to engage in 1st-4th gears, happens under all driving conditions. Manufacturer refuses to address underlying cause.
My new 2016 Mustang V6 has severe vibration while driving at most speeds. The dealer service dept. Determined the problem was a faulty drive shaft and replaced it twice and indexed the second one after installation. The car still vibrates. The tires were road forced balanced and rotated and the vibration is still happening. This leads me and other professionals to conclude that there may be other malfunctioning parts or a possible design flaw in the drive line which I believe Ford Motor Company knows about. The vibration is felt through the car and the rear mirror image is blurred while driving. A Ford customer service rep. Has told me this vibration is "normal" and "no repair is needed". they refuse to investigate the cause further or fix this defect. I wonder, if it is normal why did they try to fix it twice. It appears this is a common problem with these cars or if they were designed so a vibration can shake your body while driving, as the customer service rep is implying, then the consumer should be made aware or notified of this vibration characteristic before purchasing. Note, that while the service dept. Was attempting to diagnose the problem the shop foreman told me he drove four new cars from their stock and found 3 of them to have this vibration defect. Now in my vehicle it appears that the vibration is causing the rear axle differential seal to start leaking. I would like to suggest that a investigation be started into this matter to determine the extent or number of vehicles that are experiencing this sensation. Regardless Ford Motor Company should be made to fix these defect on all vehicles affected or refund the consumers the purchased price of the vehicle if they cannot fix it.
A D V E R T I S E M E N T S
- Anderson, SC, USA