6.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Thunderbird steering problems

steering problem

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2002 Ford Thunderbird Owner Comments

problem #2

Jun 162016

Thunderbird

  • miles

A D V E R T I S E M E N T S

Took the car in for a oil change the dealer wrote up a list of problems need to repair on this car.this car was in the garage and driven weekly it only has 30,600 miles on it. I think it will cost me 2500 dollars to repair this car. I never had anything like this before with a car.

- Merritt Island, FL, USA

problem #1

Jun 012009

Thunderbird

  • 26,000 miles
The most recent problem started in June 2009 when the airbag indicator light came on for no reason and wouldn't go off (is it working or not" safety issue") then within a matter of weeks everything on the steering column controls quit working or went berserk. The cruise controls suddenly went haywire accelerating when any button was pushed now they don't work at all (safety issue). A car pulled out in front of me, I slammed on the brakes and laid on the horn and nothing!!! a terrible crash was missed by literally inches( safety issue)...30 minutes later the horn worked. The next day I tried about 30 times and I got it to beep twice. The radio/cd controls sometimes work and sometimes don't. change from radio to cd and suddenly the volume is blasting (shocked enough for it to be a safety issue). I was told over the phone it is a clock spring issue and the estimate was $450!!!!! in addition my 2002 Thunderbird was purchased Jan 2,2003. It was one of the last cars off of the line before the 2002 model switch to 2003. I have had the same coil on plug issues that were recalled on 2003's, yet dealer would do nothing for me.it started only 2,000 mls out of initial warranty. I have replaced 3 of the coils/gasket cover and now the 4th coil is bad with gasket leaking. The design is unchanged from 2002 to 2003, why not fix mine? twice I have lost power when accelerating and the car hesitated or stalled in middle of driving. If you don't consider that a safety issue then try pulling out in atlanta traffic and see what you think. In addition now the passenger side auto door latch won't work. This is by far the worst car I have ever had in my life. I had purchased three prior Ford vehicles at the same dealership and they would do nothing for me. I never had the first complaint on any other Ford vehicles.... now the dealer has gone out of business...... please I am begging you see if you can get these issues fixed I have poured enough money into this car and it isn't fair!

- Lawrenceville, Ga, GA, USA

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