This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back in January 2017 I took my car in to have the power liftgate recall work done at my dealer. On 3/1/17 in the evening, while loading groceries in the back of my car the power liftgate fell full-force right onto my head and pushed down onto my neck (and it is a very heavy liftgate!). thankfully I did not pass out. I immediately called my service guy to let him know what had happened. I also brought the car in to the dealer the very next day. After not feeling well the night before, I went urgent care, who in turn sent me to the er for a ct scan of my head. I suffered a concussion. I do not believe that the problem with the liftgate has been solved and think it is a very dangerous situation since there was no indication or signs of a failure. I contacted GM who has opened a case and said they will be contacting me. Quite frankly I want to get rid of the car because of this situation. I think all Acadia owners should be aware of how serious in fact this issues is. I was totally unaware until I read articles and other materials on the web. I am in the process of gathering all of my paperwork to be scanned and will be filing a lawsuit if GM cannot resolve the issue with me. I will be happy to forward to you any documentation you desire. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a GM aftermarket air deflector (part number: 1927884) being used on a 2012 GMC Acadia. The contact was driving 70 mph when the center plastic tie fractured and caused the deflector to crash into the windshield of the vehicle. The manufacturer was made aware of the failure. The deflector was not replaced. The serial number and VIN was not available. The failure mileage was unavailable.
The contact owns a 2012 GMC Acadia denali. The contact stated that when the sun would beam on the chrome dashboard, the reflection from the chrome would cause a blur in the contact's vision for a short period of time. The vehicle was taken to the dealer where they advised that there was not a repair available for the issue. The manufacturer was contacted. The failure and current mileages were approximately 19,000... updated 12/26/12
- Brooksville, FL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Miami, FL, USA