definitely annoying
Typical Repair Cost:
No data
Average Mileage:
50 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
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2017 GMC Acadia accessories - interior problems

accessories - interior problem

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2017 GMC Acadia Owner Comments

problem #1

Aug 082016

Acadia Denali 3.7L V6

  • Automatic transmission
  • 15 miles


I test drove 2017 Acadia Denali and found it very nice to drive, nice acceleration, smooth drive, smooth shifts etc. Inspected almost all features before buying. Ensured there is minimal road and other noises during Test drive.

Bought it and while I was driving home, already could clearly hear some rattle from the 2nd/3rd row seat area. Damn! this brand new 50K+ car and I started wondering am I really hearing this sound! Rattle is noticeable when you are going on a bit bad(note road doesn't have to be very bad or you don't have to go off-road) city roads and at usual city drive speeds. Sound is less noticeable on Freeways at those speeds. Most of the Rattle seemed to be coming from 2nd row Driver-side seat. And from observations it seems rattle comes when the 2nd row seats vibrates for whatever reason. Some rattle was also probably coming from 3rd row seats when they vibrated.

Took it to the dealer and had one of their mechanic come for a test drive. On one of the bad patch, he could instantly hear it and acknowledged the issue. Kept it at servicing center for 2 days. They said the 2nd row seats were making most of the rattle and it was due to lose seat release cables. They secured the loose cables and returned the vehicle. Said they need to order 2nd row seat hand rest/cup holder since that was the one making most sound.

Currently waiting for them to get the ordered component and get it replaced. But at this point I can still hear some rattle from 2nd row and now more from passenger side seat. To be honest many a times it seems the rattle is coming from lot of different places like : inside of multiple seats, inside of doors.

For car this expensive I would have expected GMC to give me a very luxurious throughly Quality tested vehicle. Hearing rattle from Day1 is a big question mark on Quality Control Department of GMC. Rattle so obvious should have never made it to production. What I am most worried about is, since this is a all-new platform for 2017 year model, hopefully there is no fundamental issue with frame/body integrity which is just getting manifested as rattle at this point. From reading at-least one article(http://www.therecord.com/news-story/6812014-super-glue-helps-automakers-improve-fuel-efficiency/) it seems they are using super glue to hold different parts instead of usual rivets/welds.

- denali123, Santa Clara, CA, US

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