This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am renting a GMC Envoy. When I first got into the car I noticed that the seat belt hit my neck at a not-too-comfortable spot but I didn't really think much about it...until yesterday when I turned my head and body in such a way that the very sturdy seat belt cut my neck. It's not a big deal, only a scratch but if I hadn't just been casually turning my head, if I had braked suddenly or been in a collision, I'm not so sure. I know it's not a big deal but please put my letter in the pile so if other people have this problem something can be done about it. Thanks.
- Fountain Hills, AZ, USA
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- Fountain Hills, AZ, USA