The transmission failed and was rebuilt, the consumer was asking reimbursment because the problem was created by change in manufacturing process. Consumer was informed that other vehicles like these have had problems with losing reverse, 2nd and 4th gears, this being caused by a change in the manufacturing process for the sun gear reaction shell, during production the radius of the area attaching the splines on the shell to the shell housing was reduced, leading to a fatigue failure of the shell.

- Mosinee, WI, USA