2013 Terrain started shaking while my 16 year old daughter was driving it on the highway. She brought it home and parked it. Then it started leaking oil. On 2/15/21, we had the Terrain towed to the local GM dealership. Service manager, fred, said the rear main seal blew out caused from too much pressure due to frozen/plugged PCV. GM service bulletin 14882 describes this issue. On 2/19/21 at 3:15pm, fred stated on a recorded call with me and GM customer service that the Terrain's 'problems are exactly as described in the bulletin' but GM refuses to cover the cost to repair my 2013 Terrain with 99,500 miles. GM first agreed to pay $500 toward the cost of the repair, but has since reduced the amount to $200. This is a GM design flaw that causes engine damage. GM customers should not be responsible for paying for a repair caused by the negligence of the manufacturer.

- Ponca City, OK, USA

2013 Terrain was in motion and stopped on an il highway in very cold February weather, check engine light came on. Towed to dealership, who states pvc crankcase issue. I investigated and found this issue is listed under bulletin 14882. Dealership and GM corporate line claim that the bulletin number does not apply to my vehicle and thus no special coverage available to cover repairs. Repairs are thousands of dollars for a new engine. Many other car owners have had this issue for years per google. The bulletin recognizes the safety risk, yet there appears to be no full on recall for inclusion of additional affected vehicles. Please help. This is unfair to consumers and hazardous to all wintery drivers. GMC should not be able to claim the bulletin is "VIN specific" when the issue arises due to cold weather--which we all know can occur in many places at any time. Thanks,

- Saint Louis, MO, USA

Driving home from work last night in my car and when I got to my neighborhood, I rolled down the window a tad for some fresh air, and then noticed a weird cranking sound coming from under the hood. I continued home cautiously, noticing at this point that when I would accelerate the car would shake some and the lights would flicker some. I had not noticed anything on the 25 mile drive to work that morning and most of the drive home until slowing down from highway to neighborhood road. When I got to my carport I parked my car and got out, noticing the smell of burning oil. I quickly looked underneath and saw oil spilling, and looked behind my car to see a huge line of oil from where I had come through the neighborhood to the carport. Faint blue smoke was also visible, at this point I shut my car off. There was never a single indication light of any sort at any point in time. I have full service records I have always maintained my car every 5000 miles or less, last time being barely 2 months before this incident, $150 service and full checkup. 30 minutes later I came back out to inspect and everywhere on the underside of my car was dripping oil on the ground, a good 7X3 foot area with drips everywhere and main pool near the front. After doing some research I have seen many many claims describing this exact problem with the same year and model as me, as little as 8 days ago posting about it. I have never had any recalls or notices of this problem but I see class action law suites over this oil consumption problem online, however I see also see articles saying how over 41,000 vins were excluded and people are having extreme problems with this situation. Non-personal info as a young man with this being my first major purchase, having maintained my car as required and having paid $10980 I am extremely upset being out of transportation due to mechanical flaw on piston design

- Midland, MI, USA

I have been having oil consumption problems for the 11 months before the engine quit working as soon as I pulled out of a shopping center. I contacted GM to see if anything could be done. I had the car towed to a certified dealer to have them look at it and GM knew I had 124,000 mi on the engine. They still wanted me to bring it to them, for them to let me know they weren't going to help or pick up anything. I owe 9,000 on the car and thats what they want to charge me for a new engine. Tried going to another dealership to try to trade car in and they want me to pay almost 600 a month compared to my 225 now! no help where ever I go... before, I went to dealer and GM I tried to fix it by changing out alternator, spark plugs, new battery and Q new timing chain. When, we took top of engine off we found the fourth of July under the hood with roller bearing and rockers exploded everywhere along with the chain guard was wedged between gear and chain.

- Maiden, NC, USA

Oil was pouring out from the bottom of our 2013 GMC Terrain, "low oil pressure shut off engine" signal came on the dashboard. Terrain had to be towed to a local shop where they ran a diagnostic test. Diagnostic test came back with #19-na-021. We were informed about sb-10057977-8108, a recall from GM involving an oil leak from rear part of engine. We have also been informed that our VIN is ineligible and cannot be protected through the special coverage, but are requesting an investigation into the matter.

- Granite City, IL, USA

Driving my 2013 GMC terrein (2.4L) it was about 20 degrees out, a warning light came on that oil pressure is low "stop engine immediately. I pulled over at a gas station and as got out of the car I could see a oil spilling from below the engine. I had it towed to my mechanic and he said it had a a rear crankshaft seal oil leak. I had received an extended warranty bulletin 14882 which GMC recognize the issue. This special coverage covers the condition (2010-2013 GMC Terrain vehicles equipped with a 2.4L engine (laf, lea or luk) that have experienced high oil consumption may also experience a frozen and/or plugged PCV (positive crankcase ventilation) system during cold weather operation. This condition may increase crankcase pressure leading to a rear crankshaft seal oil leak) for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. My car is a 2013 GMC Terrain with 119,000 mile and should qualify for the extended warranty. I called the GMC customer service and I was told that my VIN doesn't qualify and the dealer is asking for $3500 for repairs. My mechanic did the repairs for $1500 but GMC will not reimburse.

- Westerville, OH, USA

The contact owns a 2013 GMC Terrain. The contact stated that after parking the vehicle, the following day the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the engine oil pressure was low and the timing chain had failed. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 124,000.

- Marion, IL, USA

My 2013 GMC Terrain died while I was driving down the road, it was found to have excessive oil consumption, none of the warning lights in the car came on not even the oil light to indicate low oil. The car had bad piston rings which was part of the cause. GM knew about this issue but didn't properly notify everyone involved. I knew nothing about this issue until it happened to me & later received a letter stating my car was inadvertently left out of the initial sca. The fact that these cars die while driving without any warning is extremely dangerous. I have children that were in the car when this happened we are lucky we didn't hit anyone and no one hit us. GM has been unwilling to help with any of this

- Bernardston, MA, USA

The engine is consuming oil at an excessive rate.

- South Sioux City, NE, USA

I have called GM on numerous occasions regarding my engine failing while driving. Stalling in the middle of busy intersections. They opened at least 7 cases involving this same situation and knowing my fear of getting killed when this vehicle just shuts off while driving or just turning a corner or waiting at a stop light!! my heater did not work, my radio will freeze up and is non functioning sometimes..I'm afraid to drive with my grandchildren. As I write this my engine light came on again after a $1,000 repair of the timing chain. This happened while I was driving home from work at 1:30 in the morning on a country road and a sheriff deputy happened to be patrolling snd helped me by calling a towing service because my SUV would not start.. the deputy even got my manual out to see if he could figure out the problem.. when I called GM I was treated sooo disrespectfully by a girl that was assigned to my cases.. I do have receipts and the cases numbers and dates wrote down when I talked to GM.. I need a safe vehicle and I owe $19,000 still and now it's only worth $6,000... I'm a widow and only making ends meet.. this has been a scary struggle... please help!! thank you and god bless.🙏🏼

- Lima, OH, USA

My vehicle began by stalling out when I was in reverse, while driving and would stall out when stopped at a traffic light or stop sign.

- Mantua, NJ, USA

I had complete engine failure because of the timing chain breaking twice for this issue. It has stranded me and hundreds of others on the side of the road while driving. There is a facebook page for it and hundreds of people say the same thing and how dangerous this is. Theres no warning, just dies on the road.

- Auburn Hills, MI, USA

2013 GMC Terrain is burning excessive oil right after oil change while driving.

- Waconia, MN, USA

Car excessively burns oil, oil warning light does not work or come on, engine will stall while driving & my engine blew because I had no idea it was burning oil till it was too late

- Vernon, VT, USA

Excessive oil consumption noted after oil change. Class action lawsuit recieved earlier this year proves that there is an issue with vehicle.

- Pasadena, MD, USA

My engine has had severe oil consumption issues. Within 2000 miles it will burn through roughly 4.5 quarts of oil. This has happened on multiple occasions, and I have taken it to the dealership multiple times for this issue.

- Watertown, SD, USA

The contact owns a 2013 GMC Terrain. The contact stated that while driving at 30 mph, the vehicle swerved uncontrollably. The contact adjusted the steering wheel and regained control of the vehicle. The contact stated that the stabili-trac, check engine warning light, and brake warning light was illuminated. The vehicle was taken to autonation Buick GMC laurel located at 400 Washington blvd, laurel, md 20707, to be diagnosed. The contact was informed that an unknown part needed to be repaired however, the vehicle was not repaired. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 57,000.

- Glenarden, MD, USA

The contact owns a 2013 GMC Terrain. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the engine. The vehicle was taken to tawes brothers Buick GMC (4090 crisfield hwy, crisfield, md 21817 410-968-0606) to be diagnosed. The contact was informed that the sound coming from the engine was due to oil consumption. The vehicle received an oil change however, a week later the rattling sound returned. The contact was informed to monitor the oil level to prevent engine damage from low oil level. The vehicle was repaired previously. The manufacturer was informed of the failure and provided a case number. The failure mileage was approximately 172,000. Consumer stated vehicle cuts off continously at a red light or stop sign.

- Marion, MD, USA

2013 GMC Terrain with 72K miles (about 5.5 years old at the time). In frigid temperatures (-15 degrees Fahrenheit), the vehicle rpms started fluctuating wildly while in idle, and would shut off entirely. The PCV port froze and lead to blowing out the rear main seal. Dealership told me it was not under warranty (despite the existing power train warranty and service bulletin 14882). Also the exhaust manifold was cracked (which should have been covered by the emissions warranty). Total repair was $2,800.

- Minneapolis, MN, USA

Car has started excessively using oil and ringing sound from engine. Roaring sound when it starts. I purchased car Sept '17, with 125K miles. Received a letter today May 8, 2020 saying this is an issue. Called GM says this service warranty has expired, but I just received letter today. Says previous owner probably received letter but that doesn't help current owner. I had previously visited a GM dealer 3 times and this was never mentioned to me. I want my repairs covered because someone dropped the ball and it wasn't me. It is not fair that I wasn't notified sooner I would have brought it in to be checked.

- Shubuta, MS, USA