This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving atless than 5mph light snow fell on ground. Counsumer was maneuvering around backyard and applied foot to the brakes, and brake pedal went to the floor furhter than the accelerator, causing consumer to keep moving/ didn't stop, and crashed into a tree. Consumer was not hurt. Dealer was contacted and checked brake system.
Owner applied brakes quickly and ABS caused extended stopping distance. Owner had to apply full weight to pedal using both feet to eventually stop vehicle to avoid collision. In my 25 years of driving I have never felt so unsafe.
When the brake pedal was applied the anti-skid brake system engaged, resulting in extended stopping distance. Consumer had to stand on the pedal with both feet, and the pedal went to the floor before vehicle finally cruised to a complete stop. Dealer has been contacted.
- Mt. Harry, MD, USA
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While driving on highway another vehicle was switching lanes. Consumer went to hit the brakes, and vehicle kept going, went into the median. Also, was pulsating when applying the brakes. Contacted dealer, who stated that the rotors were warped.
Owner applied brakes and the vehicle kept going and hit another vehicle. Upon impact, neither driver's side nor passenger's side airbags deployed. Dealer has seen vehicle.
While in the driveway and going forward noticed that when applying brakes steering wheel jerked to the left and heard a noise. Contacted dealet who scheduled an appointment for vehicle to be serviced. Presently, when driving vehicle and applying brakes, vehicle jerks to left. Driver has to hold the steering wheel tight or else it will jump out of his hand.
ABS locked up while avoiding hitting a deer. Although I stomped/stayed and steered to the left, the vehicle proceeded forward, sliding into a hill and gently rolling over onto driver side. Tires tracks on dirt road show that tires were turned and locked - pushing the dirt and sliding, whereas they should've pulsed. Had the ABS worked I'm sure accident would've been avoided.
Vehicle was cut off by another vehicle. Had to apply brakes (ABS) quickly, which failed to work. Vehicle then dove into concrete cover. Upon impact, the dual air bags failed to deploy. The seat belt jerked hard on driver, causing bruises. GMC file number 99-153-17801.
All four front brake pads was completely worn and damaged. The front rotors needed to be replaced and vehicle was under warranty but GMC insist that brakes were not part of warranty even though when I took vehicle into GMC dealership for inspection GMC dealer informed me that it was a known fact at GMC that the original brakes on the Yukon only lasted 10,000 to 17,000 miles. This information is not known to the consumer even though it is widely documented within GMC. This is a known hazard that should be disclosed and fixed via a vehicle recall by GMC. Instead GMC puts the expense of the repair on the consumer who is unfairly, and unreasonable caught off guards paying upwards of $35K for a new 1999 vehicle unaware that they will need to spend additional monies to replace the brakes every 10,000-17,000 miles. The dealer told me that the squeaking of my brakes is the only warning sign the vehicle gives the unsuspecting owner that the brakes have deteriorated. This condition is a safety hazard that will endanger lives and GMC should stand behind their vehicles and be held accountable for the brake repairs not the unsuspecting consumer who bought the vehicle in good faith and is now "stiffed with a bill" for costly repairs on a new vehicle 1999 that has by all standards has low mileage.
One of the four front brake pads was completely disintigrated and damaged. The front rotors needing to be replaced. GMC service center claims that the brakes are designed to break down within 20000 miles and this is normal. The brake pad failed completely and the front brakes would not operate properly or stop the vehicle. After lengthy discussion and many repeat calls the GMC representative went by the dealership and decided that it was indeed a faulty part. The claim by the service people was that GMC has changed out the brake pads to a softer compound and they will not last more than 20-25000 miles. The immediateness of the failure ( ie. The wear indicators did not work properly) may have been more dangerous if we would have been in a heavy traffic area.
A D V E R T I S E M E N T S
- Glendale, AZ, USA