This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
7/2/16 we cleaned our Yukon getting ready for the beach and noticed a new crack above the instrument panel in the dash with sharp edges which if a crash happened could send protruding objects towards the driver possibly injuring the driver and puncturing the air bag causing it to malfunction. We only drive this vehicle on weekends and on vacation. It is garaged at all times. It is babied!! this just happened. A vehicle of this expense should have a sturdier made dash and it shouldn't crack without a crash or hit like a wreck! as I was doing research this is not a new issue GMC has and their are many vehicles that have this same issue. Why hasn't this been recalled yet" are they waiting on an injury or death" this should be a safety issue. From what I have read from others pieces continue to fall out and exposes mechanical parts undnerneath the dash. We have the extended bumper to bumper warranty but haven't had the time to take it to our local GMC and I hear it isn't covered. This is ridiculous and GMC needs to be held accountable. To pay 40,000 for a vehicle it shouldn't have a cracked dash with under 70000 miles! I have contacted a lawyer handling a class action lawsuit but we shouldn't have to do that. Tv might be next. I was just washing the inside windows when I noticed it.
I had been rear ended, my daughter took my 2010 Yukon to the local dealer (findlay) on May 12, 2016, she was told accident didn't cause the problem and would need the tire sensor checked at a cost of $500. Yesterday (June 8, 2016) coming home from work, I was turning off the main highway onto a residential street (riverview) as I made the turn the cars ABS brake sensor light went off and so did the light as though I on was on ice, but I was on a paved road and speed was low maybe 10 mph, it went off almost as quickly as it came on. So I proceeded, stop at a 4 way stop sign (riverview and lakeside), when I proceeded on all the door locks started going off and the power and transmission would not engage. I traveled approximately 500 feet before the car engaged and started running. I am trying to find out if this is a common problem and if so are there any resolutions and is anyone else having this problem. In a week I need to travel 200 miles to a doctor and I'm concerned that this is major.
- Bullhead City, AZ, USA
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The dashboard is cracking in multiple places by the airbags. I am concerned that there will be shards of plastic flying at me/my family should an airbag deploy. The cracks are growing and happen at a standstill and while driving. I know this is a known problem with 2007-2013 dashes because there is a facebook group with over 4000 members who own GM products (Yukon, Tahoe, Silverado etc) they are all having the same problem!!
My dashboard has been slowly deteriorating until yesterday. When I got in this morning I noticed additional cracking and one crack is so bad that it is caving in around the passenger side airbag. I am not comfortable that this will not affect the functionality of the airbag or that it will not throw pieces of plastic dash around if it has to deploy. Additionally, there is chrome wrapping on the door handles and the passenger door inside and out has begun to peel. My wife sustained a deep cut on her index finger and I have to tell every single person who gets in or out to be careful not to touch the sharp pieces. I called GM and they said it was not really a concern and advised I deal with an authorized service center. My translation was that this will cost me greatly to repair something that should not be happening on this class of vehicle.
I have two major cracks in my dashboard that are getting larger and larger. My concern is that if there is any type of accident and the airbags go off there will be bits of plastic that fly towards you as well. GMC will not do anything nor help anyone with this issue.
Cracked dash... the dash is cracked on the top left corner of the passenger side airbag... I really hope that this does not cause the airbags to malfunction in case of a collision... also it is cracking above the instrument cluster in a couple of places.... when you pay a lot of money for a vehicle, you should get a quality product.
Large crack and separated dash next to the left corner of the passenger air bag. Concerned that the dash is unstable and could be a hazard during an accident.
Dash has cracked above speedometer area from window to the steering wheel. Another dangerous crack against passenger air bag. Feel unsafe letting people ride in the front set because of it.
I have a 2010 Yukon denali with now, 42000 miles this happened in 2014 with about 39000 miles--- I dont drive but 5000 miles a year and my vehicle is kept mostly in the garage and is very well taken care of. I noticed one crack near front passenger airbag- then a few months later a newer, larger crack began forming near the drivers side dashboard over the spedometer. I have the gmpp plan which is GM's highest extended warranty and cost about $2500. They told me that my dashboard isnt covered under my gmpp warranty becuase the dash is considered "trim" ive contacted GM numerous times hoping to get a more workable csr to assist in monetary assistance with getting the dashboard replaced--- I receive little to no financial assistance after two failed attempts. This issue is widespread with these GM vehciles and should be taken care of by GM -- they know about their shortcomings and we, as a class action are limited by our options as we slowly work up to class action status. I would like a full investigation on these cracked dashboards- both why they cracked and if they knew about the issue and never tried to fix them after the fact of knowing [xxx] adam parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have a 2010 Yukon denali and the dash has cracked. From web searches, it appears to be happening to individuals with similar vehicles from 2007-2013. A second crack appeared behind the passenger dashboard near airbag shortly after the first crack appeared. It appears that there are over 2,300+ people on facebook (https://www.facebook.com/groups/gmdashcrack/ ) with the same areas cracking/failing. This cannot be a coincidence.
We purchased a 2010 GMC Yukon and it has a crack in the dash! we had been told by all dealers that this is common and will be noticed on almost any that we purchase! would like to know why there hasn't been a recall? its definitely an issue on a very expensive vehicle. Frustrating to pay 28K for a vehicle that has a major cosmetic decline! GMC will only replace if you spend several hundred yourself out of pocket!
A D V E R T I S E M E N T S
- Orlando, FL, USA