This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard started cracking and splitting apart. There was no accident to cause this. Found out there has been a class action lawsuit filed regarding this issue and we were not aware.
The dashboard is cracked in several places because the brackets under the dash are broken due to vibration during every day driving. As I searched for a repair kit from GMC, I found there are thousands of GMC owners who have this same issue in their truck/SUV. The suggestion the GMC website offers is for the owner to disassemble the dash, fix the crack with a hot staple gun and epoxy, then reattach the dash. I am shocked this is their suggestion which would involve unplugging 3 or 4 major functions of the vehicle. I would assume this should be done by a certified GMC repair center. Considering the enormous price of these types of vehicles, I am again amazed GMC has not issued a recall to replace these faulty parts found in thousands of their trucks/SUV's.
Two weeks ago, a crack in the dashboard near the passenger air bag suddenly appeared. In doing some research, I have found that many other people have had a similar experience. This problem seems to have affected the following models: GMC Yukon, Cadillac escalade, GMC Sierra, Chevrolet Silverado, Chevrolet Tahoe, Chevrolet Suburban, and Chevrolet Avalanche. My concern is with the fact that this crack is very close to the passenger airbag and is a safety concern. I am also concerned that the airbags may not work properly when needed because of this defect.
Large crack in dash at corner of passenger air bag cover appeared in Sept 2013. Another large crack appeared over steering wheel column in August 2014. I have researched and found that this is an inherent defect in several GM models since at least 2007 and that GM may offer to pay half of the replacement fee. I am concerned that, if the passenger air bag were to deploy, the plastic would shatter at the cracked area and act as shrapnel.
A D V E R T I S E M E N T S
- Mt Juliet, TN, USA