This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Deep cracks in dashboard, including passenger airbag area, could pose serious risk by affecting the deployment of airbag. This is apparently caused by the poor quality plastic material used to manufacture the dashboard. This material cannot withstand the summer/hot climate.
- Gmc Hq, MI, USA
Search CarComplaints.com for these popular complaint phrases...
Dashboard cracking and potentially expanding above gage cluster which would cause sharp plastic to break free upon airbag deployment and cause severe injury. Cause of cracking unknown, ~50,000 miles on vehicle normal non-extreme use
I have been having issues with the electrical components of the stabilitrak and ABS systems. I have also been having problems with the electrical system that runs the instrumentation for the air, heat and blower. The main problem is that there is a crack on the dash in the left hand corner of the passenger air bag. This has been well documented by thousands on the internet. I called GM and they said there are no recalls but they issued a case #. this case # applies to all three problems for my vehicle.
Dashboard has 2 cracks, one located above instrument panel/steering wheel as long as 6 inches. The other crack is located on left hand side above passenger air bag. This happened on my commute home.
Tires are Bridgestone dueler H/L alenza 285/45R22 on a 2013 GMC Yukon denali 2wd with approximately 53K miles. While washing vehicle two days ago (1 Oct 2017), I noticed cracks in the tire tread where the tread meets the side walls of 3 of the 4 tires. The cracks run at right angles to each other forming small triangles of tire tread that can be noticeably depressed. This indicates a serious impending tire failure of the sidewall. Although the tires have at least 15K miles (approx) of treadlife remaining, I am forced to replace them now for the safety of my family and other drivers.
I have two complaints about this car. 1st the dash has cracked starting at the left rear of the air bag cover to the rear seam of the dash. Even with a major guard protection plan 901770667 I'm being told it's not covered. This car is only 3 years old and 50,000 miles and I've learned that there are many more customers of GM vehicles with cracked dashboards. 2nd the inside door handle on the drivers side is broken. The small pieces of plastic under the door handle are all broken. This too isn't covered I'm being told. The door handle has been cracked for over a year. The crack in the dash just happened yesterday on 9/13/2017
Have second dashboard crack on 2013 Yukon denali. GMC won't repair under warranty. Have had to pay twice now to have this repaired. We have two friends with newer Yukon who have the same problem, but so far only once for them. Our vehicle is parked in a garage the majority of each and night.
The dash has cracked around the passenger side dash mounted airbag. This could cause the fragile plastic to act as shrapnel if the airbag activates. The vehicle is 4 years old and has 39000 miles.
I traded in a GMC hybrid June 2014 & purchased a 2013 GMC Yukon XL 1500 slt. The hybrid I traded in had a cracked dash. I just thought it was a rare thing that happened for whatever reason. My current Yukon also now has a cracked dash. After minimal digging, I have found this to be an issue in their vehicles made between a certain number of years. My dash crack is at my airbag. #1, & most important, is the safety of my passenger. #2 is the fact that I paid a huge amount for this vehicle. Any flaws or issues that are caused by the maker should 100% be covered and repaired. I have an appt. With the dealer. Lady said dash replacement is probably not covered and could cost me $500 to repair. This is not my fault. I found where online that many people have this same problem. What do I need to do? I am unable to provide the date it happened. I went to clean it and noticed it was cracked. Took it into a local dealership; at that point it was recommended I go to the dealership I purchased it from.
A D V E R T I S E M E N T S
- Greensboro, NC, USA