On two occasions the car went into 4wd low on its own and the dealership told me to drive it in, 15 miles away by Highway (70 mph). The first fix was a discounted wire in transfer case. In there now for 36 hours with no update. Should I demand a new car or money ($78k) back?
I am totally disappointed with this vehicle. I had a new 2007 GMC Yukon XL Denali (198,000 miles) and couldn't wait for the new model to come out as it seems it was delayed for almost a year.
The ride is substandard for a premium SUV and not as smooth as my previous Denali. It's as if the car is in sports suspension or it is a lower priced compact car. There is slight vibration and every pebble or road imperfection is felt. Truly disappointed/
Two other issues. Road noise/ low whistle from top of driver's door driving at 65 mph or faster. The computer screen blanked out on me the other day. Could not see NAV/ RADIO nor did the backup screen system work. Will enter multiple separate reports as instructed.
GMC had a recall on the 4 wheel drive transfer case. They did the recall first then a week later the 4 wheel drive locked up on me. It was hard to turn, so back to the dealership with the $75,000 humpty.
This is the second time the following occurred. (Oct 27,2014 and now on Nov. 5,2014).
When I went to drive the car, suddenly the car did not turn properly. If I made a sharp turn, it sounded like the front wheels were rubbing. The car was in 2 wheel auto. I immediately called the salesman and explained the situation. I drove the car on the highway (65mph) to dealership. Day later, loose wire in transfer case. Everything fine. Same thing occurs on Nov. 5th and the salesman tells me to take a video, which I do, and bring the car in. Today I am told it was the computer program that was the problem.
The salesman confirms that the auto was in 4 wheel drive when I brought the car in but the receiving and delivery service technician now says it wasn't. He said the 4WD light was not on and he only felt a little bit of a rough ride when I dropped it off.
Other problems with car.
NAV/RADIO/BACKUP CAMERA went blank on Nov. 4th.
There is a whistle noise on the top of the drivers side door.
The ride is substandard to my old 2007 GMC Yukon XL Denali, which I bought new and had 197k miles.
You feel every pebble or road imperfection.
You get the typical response as if this was a $5,000 used car and not an $78,000.00 premium SUV.
- budj,
Richmond, VA, US
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
A new 2015 Yukon XL Denali
On two occasions the car went into 4wd low on its own and the dealership told me to drive it in, 15 miles away by Highway (70 mph). The first fix was a discounted wire in transfer case. In there now for 36 hours with no update. Should I demand a new car or money ($78k) back?
I am totally disappointed with this vehicle. I had a new 2007 GMC Yukon XL Denali (198,000 miles) and couldn't wait for the new model to come out as it seems it was delayed for almost a year.
The ride is substandard for a premium SUV and not as smooth as my previous Denali. It's as if the car is in sports suspension or it is a lower priced compact car. There is slight vibration and every pebble or road imperfection is felt. Truly disappointed/
Two other issues. Road noise/ low whistle from top of driver's door driving at 65 mph or faster. The computer screen blanked out on me the other day. Could not see NAV/ RADIO nor did the backup screen system work. Will enter multiple separate reports as instructed.
- budj, Richmond, VA, US