This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sun roof exploded. It is available for inspection. Glass was showered into the vehicle as I was driving. I was on a heavy traffic highway- glass was expelled onto the road and vehicles behind me. The car has not yet been inspected by the dealer. Upon initial phone conversation, they advised that I drive the car in to be inspected, but they will not offer a loaner. Then advised I call roadside assistance and have it towed in. They claim no liability or defect in glass. I advised them that I don't feel safe even driving the car even after any possible repair.
The video screen radio installed in this vehicle is so difficult to use that it's more dangerous than watching tv and driving. It lacks tactile controls and requires 4 to 6 touch screen inputs to access a screen that remotely resembles a radio. Even as a passenger I cannot access basic functions without multiple tries.
- West Fairlee, VT, USA
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- Annapolis, MD, USA