This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Honda HR-V. The contact stated while entering a parking space, the vehicle accelerated unintendedly and jumped over a curb. The brake pedal was depressed, but the vehicle failed to respond and drove towards a building. The contact was able to steer the vehicle away from the building, and the vehicle crashed into the side of a tree. The air bags did not deploy. There was no injury sustained. There was no warning light illuminated. The vehicle was towed to an autobody repair shop, where it was repaired. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to duplicate the failure. Additionally, the contact stated while at a complete stop and releasing the brake pedal to drive, the failure recurred, nearly causing the vehicle to hit an electric pole. The contact was able to steer the vehicle away from the electric pole, and the contact pulled to the side of the road temporarily. The contact stated while at a complete stop, the failure recurred, causing the vehicle to hit the rear driver's side end cap of another vehicle that was making a left turn. The air bags did not deploy. No police report was filed. The bumper of the contact's vehicle was damaged. The contact sustained soreness on the back but did not seek medical assistance. The contact stated that the failure had recurred on several occasions. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 13,000.
The car accelerated unexpectedly, yes it is available for inspection, I have not taken to dealer. Car has not been inspected by any police dealer etc. No warning lights appeared. Yes car accelerated toward several on coming cars. I shifted gear from neutral with brake to drive with unexpected acceleration.
I've taken this vehicle to dealership 5 times between October 2021 and February 18, 2022. Three different times the brakes activated without my touching them. Three other times the brakes stopped the car even as I was slowing down for a stoplight. This could cause someone behind me to "rear-end" my car. I have been to my dealership four times and they could not duplicate the issue, no codes found so they could not fix it. One other was a dealership out of town. On the fourth visit to my dealership, the cameras were adjusted and front wheels aligned. After fifth visit, the service coordinator supposedly turned off VSA, but the brakes applied themselves two more times. Every time these incidents occur the indicator "BRAKE" flashes on. I tried to scan invoices but they were too large.
- Norfolk, VA, USA
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- Old Saybrook, CT, USA