The recall campaign department authorized a recall related authorization issuing case no. [xxx] where the dealership rock Honda 909-770-8400 replacing the control unit part no( ik100phm-A03) paid by me. Same issue recurring another case no issued [xxx] dealer stating parts needed are 37820phm408 ECM module and 1 D010phma01rm battery.the Honda now are saying that they are only liable for the software update only even though the recall specifies the and usage the verbatim of the ECM unit thereby the manufacture is not in acceptance of the fact that the recall which relates to the ECM timer relates directly to emission control module which is a safety warning and malfunctions of the timers being caused N the software update is not sufficient and module replacement id's required per dealer conclusion to effectively use of the updated software in compliance with the modules N timers specifically this being a motorcycle 3 cylinder car, the american Honda states that they are only liable for the software update N nothing else even if it is the ECM and the timers that are defected or not effected by the updated software where the parts were not updated N the software written N not in compliance of the safety warning emission guidelines needs to be reviewed and investigated by the federal; trade commission as to exact recall and recall concern later specifically within safety warning concern of the emission of the car. Please inform me if I can be help./ [xxx] my address as follow [xxx] phone no [xxx]. I have been patient with no resolution of corporate saying one thing case manger saying something else please inform me the receive confirmation of this matter and any case no assigned. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lagina Hills, CA, USA