hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
95,740 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Honda Insight fuel system problems

fuel system problem

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2012 Honda Insight Owner Comments

problem #2

Dec 182015


  • 66,000 miles


I purchased my car in July 2015 from a used car dealership. It had approximately 64K miles on it. A month later my check emissions light came on while driving in a residential area. The car had received a complete oil change the day I purchased it but I took it to a local service shop where they informed me my car was low on oil. A month later the check emissions light came on again. It was a quart low. I added a quart (not cheap for hybrids as Honda recommends api premium grade 0W-20 detergent oil only). Another month passes and the check emissions light comes on again after I just turned the ignition on. Also I had started experiencing the engine stalling. Example, going from breaking to accelerating it simply stalls. Takes about 30 seconds before acceleration begins to engage. In December, as I drove up a hill the car started stuttering. At the top of the hill my speed dropped to 16 mph and wouldn't go any faster. I pulled over, turned off the engine, waited a few minutes then started it again. I stepped on the accelerator and it crawled to 11 mph. The car was towed to the nearest Honda dealership where the service department informed me I needed spark plugs. That was 12/18/2015. Mileage was at around 66K. A week later they said the oil was leaking into the cylinders and they needed to check with Honda to see what repairs they were willing to cover. Estimated parts/labor=$8000. It's not on the recall list but should be, as there are so many complaints. Honda is not willing to give a loaner vehicle during this whole ordeal. My service advisor informed me I could pick up my personal belongings from my car as it didn't appear I would be getting it back anytime soon! I loved my car and the Honda brand but this has turned me completely off. Today is 1/11/2016 and still no word from Honda about my car or the responsibility they are going to take.

- Mineral Wells, TX, USA

problem #1

Jan 082015

Insight 4-cyl

  • 125,480 miles
[I have the svc records for this info-points of contact are at the end of the report] on Jan 8th at about 630 am I was driving on I495W in va - I was at the intersection of I495 and the exits for I95S and I395 Washington. I was driving about 55 miles/hr and my car engine simply stopped. I put my hazards on and glided to the side of the road. The car has 125,400 miles--I purchased it new in Feb, 2012. I was towed to sheehy Honda, alexandria, va. They said the spark plugs were fouled and replaced them. After replacement, they said the there was oil in the spark plug cylinders. They then told me that they could not fix my car - engine needed to be replaced at a cost of $12,000. I called american Honda and the case manager said the cause of the stall was oil in the combustion chamber. I gave her the car history-she said the car was out of warranty- they would not be able to provide me substantial assistance for engine replacement. She did offer to investigate the case but gave no estimate for completion. I have traded the car in on a new prius. Bkgrnd- problems began with low oil pressure light flashing at 75,000 in Dec, 2013. Since then I have been burning (1) quart of oil every 1,000 miles. I brought the car in about (8) times to my normal service ctr, heritage Honda, parkville, md, for oil sensor replacements and oill consumption checks conducted by the dealership between Dec,2013-july2014. I also had oil changes at jiffy lube. In July, 2014 at 100,000 miles the car stalled out on I95. I drifted to the side of the road, restarted and brought it to heritage Honda. They said it needed new spark plugs. I continued to do normal oil changes and, in between, added (1) qt oil per 1000miles until the incident on Jan 8. pocs american Honda - [xxx], case [xxx]; heritage Honda, [xxx];sheehy Honda, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Essex, MD, USA

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