The contact owns a 2019 Honda Insight. The contact stated that the after starting the vehicle and shifting to reverse(R), the backup camera failed to display an image, creating a visibility hazard for the driver. Additionally, while the vehicle was parked several electrical features could not be accessed, with a message stating that the features could not be accessed because the vehicle was in motion. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was schedule. The manufacturer was not notified of the failure. The failure mileage was 27,000.

- Monroe Township, NJ, USA

The car was bought and delivered May 15th, late at night. Ever since, the lane assist and warning are on and say take to dealer. I parked the car a month then drove from miss to orlando, and put 1700 miles. Coggin of orlando did a quick computer check, as they had no availability two days ago when I took it in, and said either a defective or damaged radar system. Now Honda rep says I must get a rental and pay myself and she was very abrasive. The service repair person said he will run through up to 10 possible problems to diagnose what exactly is wrong, and because he reset it but it popped back on, something is for sure wrong. Now I am afraid I will be on the hook and plan to take it in tomorrow morning.... otherwise the car seems fine we just cant use any of the warnings. The backup and side camera work.

- Chalmette, LA, USA

On June 3, 2019, I brought the car to Honda of Illinois (2500 prairie crossing dr, springfield (217-547-0750) for major safety regarding malfunctioning driving assisting problems and conflicting signals. After diagnostics, the dealer technicians reported codes U128D, U1291, U1281, etc. For solution, they reset the code and told me that they cannot definitely fix those safety issues. They advised me to come back when the safety issues are back. On January 15, 2020, I went back to Honda of Illinois for the same safety issues that became worst. At this time, the technicians were unable to even provide a temporary fix for the car. I had to go to another dealer for solution (bob brady Honda at 4025 East boyd road, Decatur, Illinois 62521 (217 876-3800)). Similarly to Honda of Illinois, bob brady Honda confirmed that they don't have a permanent fix for those safety issues. In addition, they have not provided summary of work completed. Both dealers are acting negligently for allowing a car with some many safety issues to be driven on the roads. I called american Honda motor (800-999-1009) in multiple occasions to report all the safety issues and concerns for fatal crashes. American Honda refused to provide relief and solution to address the safety issues. They only referred to both local dealers. They both confirmed that they cannot fix the issues. Clearly, road and vehicle safety is not part of Honda's goals. In summary, my 2019 Honda Insight has major safety issues and is sending malfunctioning and conflicting driving assisting signals, lane watch, turn signals, etc. I am requesting nthsa to gather and investigate the provided information for a fair and expeditious resolution of my claim. For resolution, I request a car replacement or a refund.

- Chatham, IL, USA

The contact owns a 2019 Honda Insight. The contact stated that the vehicle registered objects closer than what they were and engaged the brake erroneously. In addition, the contact noticed a burning electrical odor sometimes inside the vehicle. Furthermore, the touch screen radio would shut off and the fuel gauge displayed 40.5 miles less than what it was supposed to be per gallon. The vehicle was taken to patty peck Honda (555 sunnybrook rd, ridgeland, ms 39157, (601) 957-3400), bob boyte Honda (2188 ms-18, brandon, ms 39042, (601) 591-5000), and carl hogan Honda (3621 us-45, columbus, ms 39705, (662) 328-8236) to be diagnosed, but no failures were found. The vehicle was not repaired. The manufacturer was notified of the failures and provided case number: 09717216. The failure mileage was 4,236.

- Starkville, MS, USA

The contact owned a 2019 Honda Insight. The contact stated that the infotainment panel overheated without warning while driving various speeds. The contact turned off and restarted the vehicle, but the failure continued. While the vehicle was off, the infotainment panel intermittently flickered on an off. The contact also noticed a buzzing noise coming from the rear driver's side fuel tank when the vehicle was off. The vehicle was taken to criswell Honda (19525 amaranth dr, germantown, md 20874, 240-864-0880) where the infotainment panel was replaced three times; however, the failure recurred. The manufacturer was made aware of the failures and did not assist. The failure mileage was approximately 31,000.

- Germentown,, MD, USA

Apple carplay will occasionally crash during vehicle use, causing the center infotainment console to completely reset. In this period, backup camera and side view camera are inaccessible for 30-60 seconds. This often happens mid operation of vehicle.

- Ashburn, VA, USA

We have a new 2019 Honda Insight with 176 total miles on it. This morning, on leaving costco in salem Oregon, there was an electrical problem which prevented use of turn signals, lights and other systems. This persisted for the four mile drive home. After parking the car, unloading groceries (using manual trunk unlock) then returning later, all systems were working again. We have contacted the dealer and hopefully they will be able to identify the problem. The car is unsafe to drive if there is another failure.

- Salem, OR, USA