This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel pump replaced in 10/2020 for recall 20V314000. In 1/2021 I was passing a vehicle on the interstate when the check engine light started flashing, the vehicle started bucking, and I lost acceleration. After shutting off the car for a few minutes I was able to continue driving at interstate speeds. A local shop read the code and reported a misfire on cylinders 3 and 4. Honda technicians couldn't recreate the issue or view any code history, but during a test drive found that the fuel gauge had stopped functioning. Upon inspection of the previously replaced fuel pump it was discovered that the wires were crumbling. The fuel pump installed during a recall caused the exact issue it was supposed to avoid. The service advisor quoted someone at Honda as saying they've seen a few of these issues come back after the initial recall.
Honda has been unable to address the existing recall for the fuel pump on my car. I've called multiple times between July 2020 and today (October 19th 2020). They state that the parts have not been released to the dealer, and that I should call again in a couple weeks. They are not resolving this issue in a timely manner.
- Hartford, WI, USA
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- Brookhaven, GA, USA