This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
CV axles clicking and now a slight vibration in the steering while driving at highway speeds. Also audible buzzing noticable. This started around 8000 miles, it now has 11000 and getting worse.
Vehicle was taken to dealer for click noise Hurd while turning right around only 4k miles. The dealer confirmed the noise using a mechanics ear they said as of right now no replacement has been authorized. Honda is investigating. January 2026 car started clicking while in curves and any movement in steering. Still no fix. March 2026 still not fix because Honda hasn-??t investigated yet and now my system has horrible issues with the auto break and rear collision avoidance system. Hondas -??fix-?? turn it off. Why wouldn-??t get a touring model with all those features just to have them tuned off.
I have had multiple occurrences where as I'm accelerating into a turn at normal /slow speeds the traction control activates and my vehicle almost comes to a stop almost causing an accident with the vehicles behind me. This was on dry pavement and not heavy acceleration so the traction system should not have activated.
My 2026 Honda Prologue makes clicking sounds when executing turns. The problem was confirmed in a diagnostic assessment at the Honda dealer at about 7,500 miles (2/4/26). The service rep. said Honda was looking into the problem (CV joints/bearings), but there was no current solution, and they would contact me when a solution became available. The rep. said Honda did not consider this a safety issue. I also own a Honda Civic that has made almost identical clicking noises when its CV joints were failing. In those cases, the Honda dealers always stressed the problem needed addressing in a timely manner as failing CV joints could pose a significant safety hazard. Why has Honda adopted a contradictory stance regarding this CV joint issue with the Prologue? I would urge the NHTSA to investigate the problem (widely reported on Prologue user forums) to determine if it constitutes a safety issue. If confirmed, I would encourage a formal safety recall be implemented to protect the public. This would also help ensure Honda rolls out a solution while the vehicles are still under warranty. (Vehicle is available for inspection by NHTSA and/or manufacturer.)
- Portland, OR, USA
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I noticed the CV axle grease coming out of the boot onto the wheel a few days from taking delivery from dealership at around 400 miles. In a few weeks the CV joint started making noise. I have an appointment at the dealership currently. I am ASE certified and know what a CV axle failure looks and sounds like.
The vehicle has twice displayed a -??Service High Voltage System-?? warning followed by -??Reduced Acceleration -?" Drive With Care.-?? When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to home, the reduced acceleration created concern because the vehicle could not respond normally to traffic. The second incident was significantly more dangerous and occurred in heavy traffic and on the freeway about 40 miles from home during heavy rain. The limited acceleration made merging and maintaining a safe traffic speed difficult, placing myself and others at risk. I have only been able to get the dealer to take the vehicle in one time, specifically for this issue, and that was because the warning lights were still on at arrival. Staff observed the warnings at check-in, but by the time the vehicle reached the service area, the lights had cleared. The dealer stated they could not perform repairs without active warnings, though stored codes reportedly indicated a low-voltage condition. Additionally, a clicking noise from the wheel area began about 1,500 miles ago and occurs consistently when turning, similar to a CV axle concern. During a separate visit, the dealer put in writing that they could not do anything about the noise and did not diagnose or inspect it, which left me uneasy about potential drivetrain safety. The intermittent high-voltage fault, reduced acceleration, charging limitation, loss of heat, and unresolved drivetrain noise create ongoing safety concerns due to the unpredictable nature of the failures.
I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain/axle defect that affects safe operation, and the dealer has stated that axle components are on backorder with no repair timeline. In addition, the main vehicle control screen completely blacked out and will not turn back on. This screen controls critical vehicle and charging functions. Without it, I cannot control charging or access essential vehicle systems, rendering the vehicle unsafe and effectively unusable. Further, the charging port sensor failed to alert me that the charging port was open. Because no warning was provided, the port remained open and subsequently broke. This represents a failure of a safety-related sensor system that directly impacts the vehicle-??s ability to charge and operate properly. The dealer has not provided a loaner vehicle or alternative transportation despite the vehicle being unsafe to operate. These combined defects substantially impair the safety, use, and value of the vehicle.
CV Axle makes a clicking noise whenever vehicle is making a turn from initial stop to acceleration. Vehicle started making noise at or around 7k miles from taking New Car Delivery.
Within 1K miles, both CV joints began to "click" when doing low speed turns -- or accelerating while turning. This is a VERY widely documented issue with the Honda Prologue. Just took the car in to my local (Honda Marin) dealership (car now has 5K miles). They verified the issue but stated Honda of America had no fix at this time -- and that it wasn't a safety concern. I'm not sure how this can be true -- when a CV joint fails, you no longer have power to the wheels.
When turning at a slow speed there is a clicking sound caused by a faulty CV joint. It appears re-engineered parts are not available. To repair the issue, the same parts are used, which are likely to keep failing.
Consistent clicking noise when turning steering wheel left or right from stopped to slow speeds. Noise observed around 1,200 miles. Both front CV joints/axels were replaced by dealership of purchase at approximately 3,200 miles. Identical clicking sounds have begun again. Vehicle has approximately 5,200. Issue has been reported to dealership of purchase again.
My 2025 Honda Prologue Elite is experiencing multiple safety-related issues. The front CV axles make a consistent clicking noise when turning, indicating a possible drivetrain or axle defect. The power tailgate also intermittently and unexpectedly closes on its own while loading or unloading, creating a risk of head injury. In addition, the infotainment screen and digital gauge cluster will randomly shut off while driving-?"sometimes for up to 30 seconds-?"leaving me without speed, range, or other essential telemetry while the vehicle is in motion. All of which the dealer will not address or states they can't replicate.
The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Almost all turns feel as though they are pushing the vehicle to the limit and I fear the parts/joints will fail while the vehicle is in operation. U-Turns are nearly out of the question. If a vehicle cannot safely and effectively make a greater degree of turn, then the turning radius should not allow a driver to put the vehicle into that position. However, for this vehicle, it seems almost any turning at all would then be completely impossible. As the car is still new and well within warranty, I will be taking it to my dealership for inspection and repair. The vehicle has never been in any type of collision or accident of any kind.
The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using the turn signal, the turn signal responded on the opposite side as intended and turned on the windshield wipers. The contact was unable to locate the hazard lights. The contact called OnStar, who contacted Honda for a jumpstart. Another tow company was contacted, who was unable to tow the vehicle due to the vehicle not shifting into neutral. The contact stated that another driver notified her that the headlights were off. The tow truck driver was able to locate the hazard lights and override the powertrain system. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200.
A D V E R T I S E M E N T S
- Swanton , VT, USA