This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Corroded wire harness to the rear differential. It has been confirmed by the dealer. All wheel drive problem appeared on the dash. Rear differential oil pump is also being replaced
Honda dealership told me to bring my vehicle in for NHTSA 22V867. They checked parts department and told me they had ample parts in supply. At the dealership I was told the wiring harness was inspected by them and was fine and would not be replaced. I was provided an invoice that stated -€œrecall performed-€. The service manager explained they do what Honda tells them, not what the NHTSA says. I inquired directly to Honda and they verified they do not do what the NHTSA says, only what Honda says. I would like the wiring harness replaced per the recall, per the ample supply Honda told me they have. The dealership verified twice to me they have an ample supply.
The 2019 Honda Ridgeline truck has a tailgate that opens and closes vertically as well as from right to left with a hinge on the drivers side. The action appears to cause the wire from the back up camera to chafe causing a short circuit. Shortly after my 36,000 mile warranty expired by back up camera began to fail. Now the backup camera does not come on when put into reverse but the whole display screen (GPS, Audio, etc) does not come on unless the tailgate is opened and closed repeatedly. This presents a safety hazard as vision behind the truck is very restricted when backing up. My Honda dealer said that there is a TSB for this problem but no recall has been issued.
Image from rearview camera no longer appears in instrument panel center screen when reverse is selected. It can be clearly seen that the wires connecting the camera are severed where the tailgate hinges on the body.
- Weirton, WV, USA
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2019 Honda Ridgeline backup camera broke 5/2022 due to defective wiring harness at side hinge. Wires were chaffed bare, design flaw rendering camera useless. Safety compromised while backing up. Honda not receptive to repair.
Unknown component - on two occasions, the truck's windows were all rolled down and the sunroof was opened - all on their own while the vehicle was parked. Safety issue - should this reoccur during a rainstorm, it will flood the truck. Issue has not been confirmed by dealer or others. Vehicle has not been inspected by manufacturer or others. No symptoms prior to the initial event.
Rear Back-up camera cuts in and out. Upon inspection I could see Rear Tailgate wiring harness at tailgate hinge area is damaged( broken wires). This is known issue with 2017-2019 Honda Ridgeline that the NHTSA is currently investigating.
The backup camera stopped functioning due to a wiring defect. The backup camera is installed in the tailgate and wires go between the tailgate and the body on the driver's side. Due to a design defect, these wire are prone to wear, pinching, and being cut during normal operation of the tailgate. The copper in these wires on my truck is exposed and some wires are cut resulting in the backup camera no longer functioning. This creates a safety hazard for both the driver and other people, vehicles, etc. when the car is being backed up. This issue is being investigated on 2017-2018 Honda Ridgelines (NHTSA Action Number: PE22001) but is also occurring on 2019 models which are not currently included in the investigation. This problem first occurred on my truck less than one month and less than 1000 miles after the warranty expired.
In March 0f 2021 the backup camera failed. I paid Balise Honda $364.12 to replace the failed backup camera. Now on March 23, 2022 the camera has failed a second time. This backup camera is part of Honda's safety package, and Honda must correct this issue.
While opening the swinging tailgate, I noticed a rubbing sound. I closed the tailgate and opened it the standard method and noticed that the wire harness for the backup camera was out of the plastic holder/elbow and the outer harness shield had separated with the actual wires visible. I searched online and discovered this site: https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-10. Apparently this is a known issue and if I had not discovered it, the wires most likely would have been severed rendering the backup camera inoperative. I brought the truck to the dealership and they confirmed the problem and mentioned that they have replaced multiple wire harnesses on other Ridgelines with the same issue. The dealership was unsure why there isn-€™t a recall or at least a TSB. I noted that the replacement part number is the same as the original and am concerned that this issue will again arise in the future. The truck had just under 28,000 miles when this issue was discovered.
Backup camera has stopped working. I can see cables that have been damaged because of a poorly designed cable harness routing through the Ridgelines 2 way opening tail gate. There are hundreds of posts regarding this defect (https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-20) The backup camera is completely useless now and with the Ridgeline's higher truck bed (due to the "trunk" funtion), it is very difficult to see when backing up and makes the vehicle much more likely to be involved in a backing up accident.
With normal use of the dual action tailgate, the wiring harness for the backup camera becomes pinched repeatedly causing the jackets around the wires, the wires and the wire protection to break, resulting in the backup camera being inoperable. This seems to happen just outside of the warranty and requires that the wires are cut and new wire soldered in or complete replacement of the wiring harness from the tailgate to the cab.
The backup camera has failed. The issue is wear and tear of an exposed portion of the wiring harness at the left tailgate hinge. The plastic housing containing the wires is exposed, breaks open, and exposing the wires supplying power to the camera and possibly other items. These wires continue to flex and eventually break. This is important because backup cameras are now part of he vehicles safety system. Failure causes the vehicle to become more unsafe. I believe that there should be a recall to inspect the wiring harness and replace if deemed defective.
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Backup camera which is a mandatory saftey feature stopped working. Wiring harness where it enters the tailgate was pinched and wires severed. This was fixed under warranty. Dealer stated there is a technical bulletin to route the wiring harness differently to minimize this issue. There are plenty of complaints on the Honda Ridgeline forums of backup cameras failing due to wiring harness issue. Please investigate as I believe Honda should be offering an extended warranty on the wiring harness as this is a mandatory safety feature that is not reliable.
While driving info management system stops working, freezes then goes blank. Lose all digital indications on drivers display and nav cues. Would briefly flash every few seconds as though it was trying to restart. Has done this twice now in a new truck of only 26K miles. This occurred in motion and persisted until the vehicle was turned off and restarted. Dealer says without a 'code' they cannot do anything. Extremely dangerous loss of info while driving.
A D V E R T I S E M E N T S
- New Kingston, NY, USA