This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I pulled my 8 month old Hyundai Azera out of a parking lot, the cast iron housing holding the upper end of the passenger side tie rod failed, causing the tie rod to fall to the ground. The lower end was still in place but the upper end was on the ground, bolt and carter pin intact. This caused the right front wheel to become disengaged from the steering mechanism, causing the car to hit a parked car. Hyundai North America and the local dealership, after initially admitting this was product failure, now refuse to repair either the body damage or the tie rod which should be covered by warranty at the least. They insist our insurance company should pay for their product failure, which will cause our rates to increase.
- Cranbury, NJ, USA
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- Cranbury, NJ, USA