This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Hyundai Azera. The contact stated while driving approximately 70 MPH, the vehicle rode over a slight bump in the roadway and the rear-end of the vehicle started swaying to the left and the right. The contact pulled over and stopped the vehicle to check for a flat tire and observed that the tires were inflated. The contact stated that the failure was intermittent but occurred at various speeds while driving over a slight bump in the road. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact looked under the vehicle and saw that the rear driver-€™s side upper control arm and the rear mount had detached from the frame. The vehicle was not diagnosed or repaired. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 13V354000 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 215,000.
The contact owns a 2006 Hyundai Azera. The contact stated while driving approximately 2 MPH and reversing out of her driveway there was a loud clunking noise heard. The contact stopped the vehicle and placed it in park(P) and observed that the driver's side rear tire had collapsed inward toward the wheel well. The contact stated that the crossmember had detached from the subframe and was on the driveway. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed that the crossmember had fractured from excessive rust and that the rear suspension needed to be replaced. The vehicle was repaired. The contact had the vehicle repaired in 2018 under NHTSA Campaign Number: 13V354000 (Suspension). The contact related the current failure to the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.
Seat: In August 2019, while my son was driving my car with both hands on the steering wheel and me in the front passenger seat on a city street the driver seat back started to fold forward to the point my son was screaming and scared not knowing what was happening he had to make an abrupt exit off the road into a parking lot we were passing. Once safely parked he pulled the latch on the side that controls the seat back and made the seat go back into place. Now as of May 2020, the seat will only go backwards and is stuck in that position and will not go forward at all. Suspension: I have had this car since the beginning of April 2014, I have had the suspension done I know at a minimum of 5 times to date, the last being 7/2/2020 and currently being told it needs to be fixed again!!!!!! this is ridiculous!!! engine: The check engine alert comes on every time I cut the car on for the last 2 years or so. Each time it was taken to the mechanic and the error code came up the same so I paid to get the issue fixed to no avail. The check engine alert continues to come on and I was told it is a sensor malfunction. Air bag icon: This has been on for the past year and I was told yet again that it is a sensor malfunction.
I purchased my 2006 Hyundai Azera limited almost 4 years ago.I have had suspension problems.I have had shocks changed 4 times.still no one can fix the rattle sound when I go over bumps.06
The contact owns a 2006 Hyundai Azera. The contact received notification of NHTSA campaign number :13V354000 (suspension). The contact took the vehicle to john amato Hyundai of milwaukee (8301 N 76th St, milwaukee, wi 53223) where they applied a waxing application to the suspension to prevent corrosion as stated in the recall. A few years after the recall was performed, the contact stated that while driving at 45 mph, the left rear spring detached from the vehicle without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed that the rear cross member had failed. The contact then called the dealer that performed the recall and they stated that they would inspect the vehicle however, they declined to cover the cost of the tow to the dealer. The manufacturer was then notified of the failure and a case was filed. The vehicle remained in the possession of the independent mechanic and was not yet repaired. The failure mileage was approximately 170,000.
- Mequon, WI, USA
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The contact owns a 2006 Hyundai Azera. The contact stated that while driving at an undisclosed speed, the vehicle independently switched from one lane to the other. The contact pulled over and waited for a while before driving to the residence. The contact inspected the vehicle and became aware that the rear driver's side wheel was tilted inward. Upon further inspection, the contact noticed that the subframe was severely corroded with rust holes throughout the center of the subframe. The vehicle was purchased from Liberty Ford southwest, Inc. Located at (6600 pearl rd, parma heights, oh 44130, (440) 888-2600) who was contacted and informed of the failure. The contact was referred to an unknown Hyundai dealer. The contact was informed that the vehicle was not subjected to a recall. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
The contact owns a 2006 Hyundai Azera. The contact stated that the vehicle was included in NHTSA campaign number: 13V354000 (suspension). While driving various speeds, the vehicle wobbled when making turns. The contact noticed that the rear driver's side wheel was protruding from the wheel well. The vehicle was towed to her home. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 121,000. The consumer stated was repaired out of pocket.
My cars driver side back wheel inverted after I made a turn, on to dixie hwy. I had my car looked at by afford auto repair. They informed me that my control arms had corroded, and broke throught the under carriage.. the had seen it before with my model and sonata and that ist had a recall. I had my car towed to kerry Hyundai in florence, Y 41042. Hyundai called back to deny the recall based on the mileage on my vehicle.I have searched for an answere because the recall im referring to doesn't speak about mileage. My car also has recall 172 active now, that Hyundai has addressed yet, as of the time since we took it there for this recall.
I have an 06 Hyundai Azera and there was a recall made back in 2013 for the passenger seat wiring hireness. The defect would cause the airbag not to deploy. Would I be able to get this defect fixed now? I did not own the vehicle back in 2013, as I did not own it until may of 2015. It is showing the signs of the defect. The air bag light is on and it is throwing error codes B1489&B1495, which is for the passenger occuputant system. I also have this noise like something is loose in the suspension. Every little bump causes a rattling noise. I can not tell if it is the front or back, but I am assuming it is the back since there was a recall on this as well, plus I have replaced all front end parts. And the noise still exists.
While driving at night, for the first time since buying our Hyundai Azera, I was horrified to find the headlights were barely visible and pointing at the ground. I had to drive with the bright lights on. Even after the dealer adjusted them we continue to have to use the bright lights for safe driving. It appears the inside of the lens covers, in front of the regular bulbs, are severely scratched or cloudy so the lights can't illuminate the roads! this seems like a serious flaw for night driving. We are often on two lane roads that are hilly and curvy, with the occasional dear crossing in front of us, as well as oncoming cars. If we dim our lights for them, we literally can't see the road in front of us, and practically have to stop until the oncoming car goes by. We inquired, and were told the entire headlight unit will have to be replaced and is very expensive. Both sides are bad. Please help! there is also a strange noise from under the car, a squeak and low thumping sound when on the interstate. We hadn't even made our first car payment when we became aware of these issues. Then the check engine light came on and we had to have the firewall side converter and top 2 sensors replaced at the hefty price of $815.95.
Driving home and was flagged by another vehicle to stop. Was driving around 15 mph on city street. The rear wheels looked as though they were coming off described by other driver. Had car towed to shop and was determined the cross member had failed by breaking. Was diagnosed also called by Hyundai in columbus and spoke to manager who would not assist. Stated was our own issue to fix even though there was a previous recall on the part. If my spouse would have drove the vehicle to work that day this could have turned into a major accident as she drives on the freeway. We have several other pictures if needed. We did file a complaint directly with Hyundai Corp. Office and was reimbursed for the cost of the repair after providing all documentation....updated 10/03/17
On May 17, 2014 at approximately 1 pm in the afternoon, I was driving on the freeway when I heard a loud "thud" and my steering wheel jerked slightly while traveling at 65 mph. The sound concerned me so I pulled over and looked at my braking assembly on the driver's side front wheel. I didn't see a loose caliper or anything out of the ordinary so I "limped" to where I was going. When I arrived at a family members house, I removed the front driver's side wheel and was shocked at what I saw. The upper control arm had snapped in two at the ball joint. Had I realized that at the time, I certainly would have had my car towed since this was a safety issue. I ordered a new control arm and installed it over a period of several days. I kept the broken control arm and brought it to my local dealership to show them what had happened and to inquire about any recalls Hyundai may have on their control arms (May 27th). I spoke to one of the managers, kelly [xxx] at South bay Hyundai, and he said no recalls had been issued and gave me the customer service hotline number. I called the customer service center and spoke to [xxx] on May 27, 2014 at approximately 11:45am. He also confirmed there were no recalls and offered to record the situation under case number 6626102 (I believe the conversation was recorded and started around 11:38am if used for reference). I explained to him the control arm should never have failed. After several emails to Hyundai Consumer Affairs, they wanted nothing to do with the situation since the car was out of warranty. I only received canned statements from them. As an engineer myself, I believe this is a part that should easily last the lifetime of the vehicle. I believe this is a safety issue and could possibly affect others driving an Azera or sonata. Please contact me for photos, documentation, and/or the failed control arm itself. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Driving vehicle approximately 30 mph when left rear wheel assembly separated from rear cross member suspension causing the vehicle to sway out of control. Vehicle came to a stop with left rear wheel at a 25 degree angle. Safety recall identified by dealer...
Excessive squeaking noise emitting from front passenger and driver side. Vehicle analyzed by pep boys mechanic. Resolution was to remove and replace front ball joint upper and remove and replace front strut assembly. Also, the rear screen is activated when vehicle is taken out of park and place in reverse. Screen will not return to down position when switch is touched.
Thumping loose noise coming from front suspension mainly at speeds less than 40 miles per hour. Officially Hyundai says this is not a problem but my sources tell me that the Hyundai engineers are well aware of the problem, know how to remedy problem but wants to keep it all hush hush because the fix is to expensive meanwhile owners simply have to suffer through this annoyance every day in fear that eventually something is going to break and possible cause an accident, can you please help us with this daily noise and safety issue. I do not wish to bring harm to my self, my family or any one else as a result of this problem. Thanking you in advance for your speedy attention to this critical matter.
A D V E R T I S E M E N T S
- Unadilla, NE, USA