8.0

pretty bad
Typical Repair Cost:
$250
Average Mileage:
10,950 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. not sure (2 reports)
  2. replaced battery (2 reports)
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2015 Hyundai Genesis electrical problems

electrical problem

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2015 Hyundai Genesis Owner Comments

problem #4

Apr 242017

Genesis Sedan 3.8L

  • Automatic transmission
  • 19,000 miles

A D V E R T I S E M E N T S

I have had the car 28 months. Dealer service agent says these batteries are only good for about two years. When I asked if they tried to charge the old battery, she said it couldn't be done as it was dead. Tow truck driver tried to jump start it. The electricals (dash lights, headlights, etc. ) all seemed to work but starter just kept clicking. This is the first time that I have ever had a battery go dead after owning 20+ cars in my life including a previous Genesis. Looks like a good reason NOT to buy a Genesis in the future.

- dsnobird7, Port St. Lucie, US

problem #3

Jan 242017

Genesis Ultimate 3.8L

  • Automatic transmission
  • 12,500 miles

Third time the battery failed in 1 1/2 years and 12,500 miles! The car is a joy to drive, but I can't rely on it! Three Dealerships, and same result except last advisor gave me a new solution (Really?) "The car, with all it's computers and electronics is looking for the key fob and does not sleep if the key is within 20 feet. (I hang it on a hook inside the house door/laundry room; 12 feet away!) If the car sits for days, there is no charging from the alternator--relocate your key further away from car"!

- frustrated ii, Mesa, AZ, US

problem #2

Dec 072016

Genesis V6 Awd

  • Automatic transmission
  • 4,065 miles

Purchased new 7/1/16 in North Carolina. Registered in Connecticut. Around 12/7/16 had dead battery 4100 miles - no start. Took to local dealer in Watertown, CT. Vehicle returned 12/16/16. On 12/20/16 same problem dead battery. Vehicle returned on 1/12/17 On 1/16/17 dead battery vehicle has dead battery back to dealer. Has been at dealership ever since. Vehicle has been in over 50 days. Dealer apparently cannot find issue. Factory reps refuse to entertain refund or replacement. "Clerks" at office of Hyundai President apparently have NO power over these reps... THE MOST DISMAL CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. AND THE CAR ISN'T TOO FAR BEHIND. Filing complaints with BBB and attorney General's office in Connecticut and North Carolina (where it was purchased.) Also sending registered letter to President of Hyundai (rather than the clerks). Have investigated getting a lawyer involved. This company really needs to take a inner look at itself... Running out of patience...

- James K., Danbury, CT, US

problem #1

Jan 152016

Genesis Technical V6

  • Automatic transmission
  • 8,078 miles

1st battery went bad Jan 2016, the car was totally dead approx. 13,000 km-- tried a battery charger on it for 24 hours with zero results--- Hyundai emergency road service towed it in --- they found the battery no good and replaced.

2nd the battery went bad Dec 2016 -- battery charger will not charge battery- approx 19,000 km === Hyundai emergency service towed it in----- battery found bad but no cause.

- Gale M., Innisfail, AB, Canada

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