This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have received a couple of notices from Hyundai concerning a recall for my Hyundai. Here-€™s been my experience-€"called Motor World Hyundai (150 MotorWorld Dr Wilkes-Barre, PA 18702). I was told that they didn-€™t have any parts in but would call me when the parts are in. They insisted on getting my contact information and since have barraged me with sales calls, but no information on -€œthe parts-€. After a few weeks, my wife called again, they claimed they have no idea when parts will come in, this person did not ask her name, did not offer to check status, did not offer to call back. (by the way, we tried to buy a new Ioniq last year and while they kept asking us to -€œcome in to test drive-€ (not sure what we were test driving because they said they didn-€™t have the car) So, no Ioniq purchase. Our next call was to Dickson City Hyundai, (1519 Scranton Carbondale Highway, Scranton, PA 18508). They indicated a lack of parts as well. We requested they order the parts. They indicated that they require that we go there first (about an hour away) to have the car inspected. If they determine that they should order the parts, then they-€™ll order them and we-€™ll have to come back to get them installed. So according to the recall letter, the situation is dangerous, we need a recall done, you-€™ve notified us more than once, but we apparently can-€™t get it done without a significant effort on our part. A Safety Recall has been issued on your 2017 Ioniq Hybrid/Plug-In Hybrid-€™s Power Relay Assembly (PRA). Recall 232 Remedy is Available This notice applies to your vehicle, VIN: KMHC05LC7HU030998 I tried to click on -€œmake an appointment-€ and it goes to -€œPage can-€™t be found-€ So, I was so happy with my Hyundai I was going to buy another, no test drive, no shopping for other brands but no can do. Now I-€™m told that I need a recall, but no one is interested in doing it.
Hyundai has no date for remedy. Theres a remedy for same car but different vins. They told me our car was produced in a different manufacturer place so no remedy and they said it is what it is. It has almost been 30 days and I cant use the car for my business when this safety recall is out that was fixed in 2018.
I have been having this problem for a while. I would be driving my car during the after and the dash (speedometer) would dim at first, but just yesterday the whole thing turned off except the green indicator as seen in the picture
Purchased vehicle on November 4th, 2017. It is now December 1st, 2017. Problems shortly followed after leaving dealer. Vehicle hesitates, shudders, and jerks while gas engine is engaged while in motion. Also, sometimes almost loses power while in motion using the gas engine. While running in ev mode, no issues or occurrences. Vehicle now has 1822 miles. Vehicle has been in the service department three times. No resolution for problem, as well as being misdiagnosed each time. Check engine light illuminates, diagnostic message reads "a problem has occurred with your engine control system." As well as "multiple conditions have occurred with your vehicle." Hyundai service is aware that other vehicles have had similar issues, resulting in cylinder head being replaced. Hyundai service team has exhausted efforts to fix my vehicle without changing the actual cylinder head, which in turn, left me on the side of the road. Blue-link representatives were friendly, but forgetful of the task at hand. They have replaced my fuel injectors twice as well as oxygen sensor twice, each time saying the problem is "fixed." After second time in the shop, vehicle nearly died in the middle of a major roadway with me and would not exceed 35-40mph or accelerate safely. There are multiple people on online forums complaining of the same problem with the same misdiagnosing's. (faulty fuel injectors as well as bad oxygen sensor.) I just want to drive my brand new, Hyundai Ioniq hybrid, limited... but I cannot drive it safely or drive it at all when it is in the service departments hands. Have had these recurring issues 11/6/2017 - to present 12/01/17.
Not a complaint, a concern over the fact that my dealership has had my car 2 days for a safety recall (T2J 2017 ioniq traction motor inspection and or replacement), and I cannot find any thing on NHTSA or hyundaiusa (or other internet resources) regarding this recall? I found a complaint that sounds similar, NHTSA id number: 11006515, but no indication of recall.
A D V E R T I S E M E N T S
- Dallas, VA, USA