This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have have owned the Palisade for approximately 3 months and have already had 2 episodes where the windshield cracked when struck by a very small pebble. I have driven many cars over a 35 year period and have never seen issues like these. The glass appears very thin. This is not safe!
Driving Hyundai Palisade on a feeder road of the highway, around 20 mph, a small pebble hit the windshield. Instead of having a small knick, a crack formed and it immediately ran 1/2 the windshield. The very next day, another pebble hit while driving on the feeder road and a second crack formed and did the exact same thing. The tiny ping of a pebble caused 2 large cracks that are now affecting visibility while driving. After researching, we see there is a class action lawsuit against Hyundai for their faulty and weak windshields and hundreds of complaints online about the inability for the windshield to take any tiny impact. We also know Kia, their sister company is replacing windshields on the telluride for the bad windshields. Hyundai has yet to acknowledge the windshield is not reacting appropriately to small pebbles. We are extremley concerned how the windshield will hold up to normal driving conditions.
Approximately 6,000 miles in, my windshield developed a crack approximately 5" long from the camera housing down. I do not recall a rock strike event happening, and I am the sole driver of the car. I just had the windshield replaced today, and before the glue was dry two cracks appeared spontaneously without having the car in motion, on mirrored sides of the windshield. Over the past six hours that my car has been in the garage, one crack has grown by at least 2". it seems there is something structurally unsound about the shape of the windshield with pressure cracks seeming to occur spontaneously.
Vehicle windshield was struck on the lower edge by small pebble. This caused a chip. Days later with the vehicle sitting the window cracked. The vehicle has been sitting for 3 weeks and the windshield has continued to crack. Vehicle was moving down the highway at highway speeds. Windshields should be able to take this kind of impact without ruining the windshield.
- Camden, NC, USA
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We have had two incidents with our windshield since owning it brand new for only 8 months. The first incident was while we were driving on interstate-95 and a small rock hit the windshield causing a small chip to the driver-side bottom corner that spidered quickly but was small enough to be fixed and sealed. The second incident was also while we were driving, this time on interstate-81, and a small rock hit the center middle of the windshield and quickly spread as a crack nearly 2-feet long and angled. This crack could not be repaired and the windshield needed to be replaced.
Small chip appeared on second day of purchase following a pebble hitting the windshield. The chip was fixed by safelite. After a month, half of the windshield cracked while the car was parked in the driveway (stationary). The crack seemed to have originated from the same spot of the previous chip. The car has 2300 miles on it and needs a new windshield now.
Windshield cracked at just 400 miles while ironically the car was at a detail shop and they were installing exoshield that is supposed to prevent rock chips and cracks. The windshield shattered in the lower right corner way down by the hood area while the installer was re-attaching the trim around the glass and popping the clips back in. This is not normal for glass to crack like this from normal activity especially when it wasn't even hit. The glass shouldn't break from touching it, cleaning it, etc. Also, on day 1 right after buying the car while I was driving back from the dealer something hit it and caused a small rock chip which I repaired myself. Never had this occur on day 1. that is why I was willing to pay for protection field to avoid this. Unacceptable.
Had the vehicle for 3 weeks and while driving on a highway, the first tiny pebble to hit windshield cracked it from the drivers side window frame all the way to the middle of windshield. Was afraid that the glass was going to collapse in. Very thin glass and afraid to drive of the highway now.
Crack starting from middle of windshield and spidered down. No sign of pebbles or rocks impacting windshield. Vehicle was not in motion parked in driveway no damage to window night before in morning came out to crack down middle of window that spidered in to the shape of a J.
Small chip on the windshield caused a big ripple. Has 2500 miles roughly on the car and its an limited version. Its the first chip I have noticed and owning different model cars in the past I have never seen a chip causing such a big ripple like this one. Frustrating
Windshield cracked from small pebble. Driving ~65mph. Initially just an impact, but within hours crack developed ~25 inches in length from origin. Vehicle has less than 150 miles on it.
I purchased a new 2020 Hyundai Palisade about 2 months ago. I was driving the speed limit on the highway. A small pebble hit the windshield and it cracked the glass on the lower right side. I went online and discovered that this is a common problem for this model, and that a class action suit was filed. The dealership did not warn me about this issue or the lawsuit when I asked about glass safety. I have never had a cracked windshield on any other car I owned in 25 years of driving on the highway.
Car has under 1400 miles and went on first trip. Hit two small rocks and windshield cracked in both spots. Haven't cracked a windshield in 10 years of driving. Many other Palisade and telluride owners have complained about how easily the windshield cracks.
Car has less than 2000 miles and windshield has cracked. I was going 55mph ok a highway and an extremely small pebble hit the windshield causing it to crack. I have owned numerous Hyundai's before and never had an issue with the windshield cracking. The windshield being extremely delicate is a known issue that is easily google-able.
Within 45 days of purchasing the vehicle, I was driving on I-69 in houston and heard a light gravel rock sound hitting the windshield. Within minutes the small star spread over a foot in each direction. Living in houston we are accustomed to rock chips and how to handle them. I have never seen a small rock chip crack the glass so quickly. Furthermore, the light sound that the rock made against the glass is not one that should have caused the glass to break.
The windshield is extremely fragile and prone to cracking which requires full replacement. I only have 350 miles on the car and already have a nick from normal everyday driving. I didn't even hear or see any hit to the windshield but it still got nicked. The windshield is unsafe plus it's extremely expensive to keep replacing it constantly. I am scared to drive the car due to fear of windshield damage.
A D V E R T I S E M E N T S
- Marion, IA, USA