This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); and would like to be removed from the recall distribution list. The local dealer and the manufacturer was contacted.
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I rent my vehicle on the Turo app Market and depend On it as income. When this recall occurred the vehicle was suspended from the platform as it was being rented out to a client and was not informed during the recall as she was driving it, therefore putting her at risk, as well as myself as a host. Its been a month and now I am unable to do business or drive the car knowing the potential consequences stated by the recall indefinitely.
Seat belts does not retract and when pulled it remains in that position. Even when I feed the belt back into its place its very loose and unsafe.[driver seatbelt], fuel injectors are causing the car not to accelerate and safety concerns while on freeway with children the car began to shutter/wanting to.shut off. I used both break and gas at the same time to keep the car running. I was told by Hyundai that the powertrain warranty purchases does not cover that part.
The third row seat belt buckles get crushed and deformed when the 3rd row seats are folded down. The folding process is automatic with a button. No option for manual folding, so it-??s not human error from folding too hard or manually crushing the buckles. I-??m not sure when the buckles got crushed or how many times of folding the seats led to the crushing. We rarely use the 3rd row but we are unable to latch the rear buckles because the plastic casing is cracked and crushed. I-??ve researched the issue online and many other owners have complained about this problem in forums and with dealers.
- Nashville, TN, USA
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The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The contact had not experienced a failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the parts were not yet available for the recall repair. The contact had not experienced a failure.
Passenger from seatbelt has always been hard to get to engage and clip and would sometimes come undone while driving. Now the drivers side front is coming undone while driving even after assuring it-??s secure before driving. Rear ones are now having same issue. I took it to the dealer and they said they needed replacement but not under warranty even though it has always been an issue. I didn-??t report it before the warranty expired but it has gotten much much worse and is totally unsafe to drive if it comes undone while driving. How is it supposed to work in an accident?
The 2nd row seatbelt on the passenger side comes unlatched during vehicle movement. Often times it will not latch and secure the seatbelt when a passenger is in the seat. On numerous occasions it has come unbuckled or would not work at all as required. Hyundai service centers have been unable to recreate the problem during inspection, stating there is nothing wrong with the seatbelt and we need to make sure we latch it fully. The deficiency never seems to happen during inspection but happens when my children and adult passengers are in the seat.
Received attached letter, extending warranty for twisted seatbelts. When I contacted the dealer, they said they had to be a case where my seatbelt came unbuckled for them to replace the seatbelts in my second row of my Hyundai palisade. Here is my concern. there have been numerous complaints about seatbelts coming unbuckled while people were driving. I place my most precious cargo. My two great granddaughters in that second row buckled in with the seatbelts, anticipating that I have done everything possible to safeguard them. now Hyundai is telling me that unless something tragic happens they are not replacing them although they do point out that they are twisted due to excessive space in the D ring. If this is the case, why are they not replacing them now" Are they waiting for something tragic to happen.?? I want my second row seat belt to be replaced so I know my great granddaughters are safe when I place them in my vehicle. This is ridiculous that they issue the warning but no recall. Can you please help?"
Driver seatbelt will unbuckle or detach from buckle while driving. Multiple times it has happened where driving in dangerous conditions and the seatbelt will unbuckle while driving. Sometimes it will unbuckle itself quietly and I won-??t notice it but the car will alert me to say it has been unlatched from the buckle.
The seatbelt is unbuckling at random times, even when it is not tugged on and while driving. Drove 10-15 times and the buckle unlatched at least 6 times. Another driver of the same vehicle is also having problems. Dealer/mechanic cannot replicate the problem. No warning symptoms prior to it unbuckling.
Discovered from passenger complaint that the two seat belt tensioners involved with the middle seat captain seats are defective. They will lock on their own without any deceleration or passenger intervention and not release unless the seat belt is unlocked & fully retracted. I have personally tested this and found both middle seat retractors to exhibit this failure even with the car standing still and powered off. A web searched revealed that Hyundai seat belts are under investigation by the NHTA at this time.
The second row driver side seat belt both comes unlatched and will not catch on the latch. This is intermittent but happens about 70% of the time. I feel it is dangerous and needs a repair immediately. It has been going on since May of this year. My 13-year-old most often occupies that seat.
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger-??s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger-??s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We-??ve brought it in several times and they say they can-??t find anything but it does this with my kids just sitting and riding. This has now been happening for years.
A D V E R T I S E M E N T S
- San Antonio, TX, USA